Four Seasons: The Story of a Business Philosophy

Four Seasons: The Story of a Business Philosophy

by Isadore Sharp
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Overview

Four Seasons: The Story of a Business Philosophy by Isadore Sharp

How did a child of immigrants, starting with no background in the hotel business, create the world’s most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service?

Isadore Sharp answers these questions in his inspiring memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his father’s three-man construction business.

Sharp learned the hotel business by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Today, Four Seasons is widely recognized as the world leader in comfort and luxury—in fact, it sets the standard by which every luxury hotel is measured.

Product Details

ISBN-13: 9781591842446
Publisher: Penguin Publishing Group
Publication date: 04/30/2009
Pages: 320
Product dimensions: 9.32(w) x 6.24(h) x 1.07(d)
Age Range: 18 Years

About the Author

Isadore Sharp is the founder, chairman, and CEO of Four Seasons Hotels, Inc. He opened the first Four Seasons in Toronto in 1961, and the company now operates eighty-two luxury hotels and resorts around the world, with more than forty additional properties under development. He and his wife, Rosalie, are prominent philanthropists. They divide their time between Toronto and Palm Springs, California.

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Four Seasons : The Story of a Business Philosophy 3.1 out of 5 based on 0 ratings. 10 reviews.
TheAgencyReview More than 1 year ago
Isadore Sharp’s book Four Seasons: The Story of a Business Philosophy is typical of the problems with many “CEO memoir/business books”. For Mr. Sharp has three distinct stories to tell. First, there’s his personal story. The heartwarming tale of the plucky Toronto Jew who rose from being a day-laborer on his immigrant father’s building crews to running the most respected hospitality business on the planet. It’s a story that Horatio Alger would respect. Then there’s the history of the hospitality business itself. How Four Seasons, which began as little more than a motorlodge in downtown Toronto in 1960, leapfrogged goliaths like Hilton to become the non plus ultra in the hotel business. Where the richest and wealthiest on virtually every continent relax (it should be noted that there is not a Four Seasons on Antarctica. Yet.) And lastly, there’s the story of Four Seasons unique business model. The fact that in 1974 it (to read the rest of this review, please visit http://the-agency-review.com/four-seasons)
Anonymous More than 1 year ago
I strongly recommend this book to anyone interested in the relationship between creating and running a business and value systems. Mr. Sharpe's lessons and principles apply to all businesses and enterprises.
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