Frontline HR: A Handbook for the Emerging Manager / Edition 1
In many companies, the human resource component of a line manager/supervisor position is at least 50 percent of total responsibilities. But managers and supervisors often find themselves overwhelmed by - or even ill-prepared for - the responsibility of having to select, train, evaluate, discipline, and reward their direct reports. Written especially for the emerging manager, Frontline HR provides an excellent guide to successfully navigate through the challenges of supervising employees.
I. GETTING STARTED. 1. Frontline Manager's Role as HR Practitioner. 2. Legal Environment and Challenges. II. STAFFING. 3. Job Analysis and Job Description: A Process of Role Clarification. 4. Recruiting, Selecting, and Retaining Quality Employees. III. PERFORMANCE. 5. Performance Management: Evaluating and Developing Employees. 6. Employee Relations through Coaching and Discipline. 7. Motivating and Rewarding Employees. IV. CORPORATE ENVIRONMENT. 8. Company policies. 9. Employee Safety and Security. 10. Forecasting and Budgeting HR needs.