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Fundamentals of Human Resource Management: Functions, Applications, Skill Development helps students of all majors build the skills they need to recruit, select, train, and develop employees. Bestselling authors Robert N. Lussier and John R. Hendon explore the important strategic function HR plays in today's organizations. A wide variety of applications, self-assessments, and experiential exercises keep students engaged and help them see the relevancy of HR as they learn skills they can use in their personal and professional lives. The Second Edition includes 13 new case studies and new coverage of the agile workplace, generational differences, gamification, social media, and diversity and inclusion.
|Edition description:||Second Edition|
|Product dimensions:||8.75(w) x 10.88(h) x (d)|
About the Author
Robert N. Lussier is a professor of management at Springfield College. Through teaching management courses for more than 25 years, he has developed innovative methods for applying concepts and developing skills that can be used both personally and professionally. A prolific writer, Dr. Lussier has more than 425 publications to his credit, including Management 7e (SAGE), Human Relations 10e (Mc Graw-Hill), and Leadership 6e (South Western/Cengage) and has published in top tier academic journals. He holds a bachelor of science in business administration from Salem State College, master’s degrees in business and education from Suffolk University, and a doctorate in management from the University of New Haven. He served as founding director of Israel Programs and has taught courses in Israel.
John R. Hendon is a seven-time entrepreneur and former director of operations for a $60 million company. He brought his experience and interests to the classroom full time in 1994 and has been a Management faculty member at the University of Arkansas at Little Rock for over 17 years. An active member of the Society for Human Resource Management, he teaches in the areas of Human Resources Management, Strategy, and Organizational Management, and researches in a number of areas in the Management field, specializing in Entrepreneurial research. John is also currently the President of “The VMP Group,” an Arkansas-based business consulting firm. John’s company consults with a variety of businesses on human resources, family business, strategic planning, organizational design, and leadership. He has provided professional assistance in the start-up and operation of dozens of Arkansas and California-based businesses and non-profits, government agencies, and utilities. John holds an MBA degree from San Diego State University and a BS in Education from the University of Central Arkansas.
Table of Contents
PrefaceAcknowledgementsAbout the AuthorsPART I • THE HUMAN RESOURCE MANAGEMENT ENVIRONMENTChapter 1 • Today’s Human Resource Management Process Why Study Human Resource Management (HRM)? HRM Past and Present Disciplines Within HRM HRM Responsibilities HRM Skills Resources for HRM Careers Practitioner’s Model for HRM Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 1.1 Fracturing the Labor Market: Employment in the Oil Services Industry Skill BuildersChapter 2 • Strategy-Driven Human Resource Management An Introduction to Strategic Planning and the Environment Strategy Structure Organizational Culture An Introduction to Data Analytics and HR Technology Human Resource Management Systems (HRMS) Measurement Tools for Strategic HRM Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 2.1 Catalya Hats: Pulling a Rabbit Out of the Hat or Coming Up Empty Handed? Skill BuildersChapter 3 • The Legal Environment The Legal Environment for HRM and a User’s Guide to Managing People Major Employment Laws Equal Employment Opportunity Commission (EEOC) Sexual Harassment Religious Discrimination Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 3.1 When Religion Is on the Agenda Skill BuildersPART II • STAFFINGChapter 4 • Workforce Planning: Job Analysis, Design, and Employment Forecasting Workforce Planning and Workflow Analysis Job Analysis Job Design/Redesign The Job Characteristics Model (JCM) Designing Motivational Jobs HR Forecasting Forecasting Methods Methods for Reconciling a Labor Surplus Methods for Reconciling a Labor Shortage Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 4.1 Walmart’s Everyday Hiring Strategy: Fueling Future Consumer Demand With Passion and Talent Skill BuildersChapter 5 • Recruiting Job Candidates The Recruiting Process Organizational Recruiting Considerations Internal or External Recruiting? Challenges and Constraints in Recruiting Evaluation of Recruiting Programs Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 5.1 Trying to Build When Nobody Wants to Work Skill BuildersChapter 6 • Selecting New Employees The Selection Process Looking for “Fit” Uniform Guidelines on Employee Selection Procedures Applications and Preliminary Screening Testing and Legal Issues Selection Interviews Background Checks Selecting the Candidate and Offering the Job Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 6.1 A Kink in Links of London’s Selection Process Skill BuildersPART III • DEVELOPING AND MANAGINGChapter 7 • Training, Learning, Talent Management, and Development The Need for Training and Development The Training Process and Needs Assessment Learning and Shaping Behavior Design and Delivery of Training Assessing Training Talent Management and Development Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 7.1 Doing Crunches at Nestlé: Continuous Improvement of Human Assets Skill BuildersChapter 8 • Performance Management and Appraisal Performance Management Systems Why Do We Conduct Performance Appraisals? What Do We Assess? How Do We Use Appraisal Methods and Forms? Who Should Assess Performance? Performance Appraisal Problems Debriefing the Appraisal Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 8.1 Not Spilling the Beans at Jelly Belly: Developing a More Accurate Performance Appraisal System Skill BuildersChapter 9 • Employee Rights and Labor Relations Managing and Leading Your Workforce Job Satisfaction Commonly Accepted Employee Rights Management Rights Coaching, Counseling, and Discipline Legal Issues in Labor Relations Unions and Labor Rights Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 9.1 Willful Violation, or a Problem That Can Be Corrected? Skill BuildersPART IV • COMPENSATINGChapter 10 • Compensation Management Compensation Management Motivation and Compensation Planning Compensation Strategy Legal and Fairness Issues in Compensation Job Evaluation Developing a Pay System Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 10.1 Discounting Everything but Compensation at Costco Skill BuildersChapter 11 • Employee Incentives and Benefits The Strategic Value of Incentives and Benefits Individual Incentives, or Variable Pay Group Incentives Executive Compensation Statutory Benefits Statutory Requirements When Providing Certain Voluntary Benefits Voluntary Benefits Flexible Benefit (Cafeteria) Plans Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 11.1 Best Buy or Best Scam? Trying to Get Commission Results on So-Called Non-Commission Pay Skill BuildersPART V • PROTECTING AND EXPANDING ORGANIZATIONAL OUTREACHChapter 12 • Workplace Safety, Health, and Security Workplace Safety and OSHA The Occupational Safety and Health Administration (OSHA) Employee Health Stress Workplace Security Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 12.1 You Are Not Hurt? GoodYou’re Fired! Skill BuildersChapter 13 • Ethics, Sustainability, Diversity, and Inclusion Ethical Organizations Codes of Ethics Corporate Social Responsibility (CSR) Sustainability Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 13.1 CEO Compensation: Do They Deserve Rock Star Pay? Skill BuildersChapter 14 • Global Issues for Human Resource Managers Globalization of Business and Human Resource Management Legal, Ethical, and Cultural Issues Global Staffing Developing and Managing Global Human Resources Compensating Your Global Workforce Trends and Issues in HRM Chapter Summary Key Terms Key Terms Review Communication Skills Case 14.1 The Great Singapore Sale at Jurong Point: Finding and Retaining Bargain Employees Skill BuildersGlossaryNotesIndex