ISBN-10:
1544324480
ISBN-13:
9781544324487
Pub. Date:
08/23/2019
Publisher:
SAGE Publications
Fundamentals of Human Resource Management: Functions, Applications, and Skill Development / Edition 2

Fundamentals of Human Resource Management: Functions, Applications, and Skill Development / Edition 2

by Robert N. Lussier, John R. Hendon
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Overview

Learn by doing!



Fundamentals of Human Resource Management: Functions, Applications, Skill Development helps students of all majors build the skills they need to recruit, select, train, and develop employees. Bestselling authors Robert N. Lussier and John R. Hendon explore the important strategic function HR plays in today's organizations. A wide variety of applications, self-assessments, and experiential exercises keep students engaged and help them see the relevancy of HR as they learn skills they can use in their personal and professional lives. The Second Edition includes 13 new case studies and new coverage of the agile workplace, generational differences, gamification, social media, and diversity and inclusion.

Product Details

ISBN-13: 9781544324487
Publisher: SAGE Publications
Publication date: 08/23/2019
Edition description: Second Edition
Pages: 464
Product dimensions: 8.75(w) x 10.88(h) x (d)

About the Author

Robert N. Lussier is a professor of management at Springfield College. Through teaching management courses for more than 25 years, he has developed innovative methods for applying concepts and developing skills that can be used both personally and professionally. A prolific writer, Dr. Lussier has more than 425 publications to his credit, including Management 7e (SAGE), Human Relations 10e (Mc Graw-Hill), and Leadership 6e (South Western/Cengage) and has published in top tier academic journals. He holds a bachelor of science in business administration from Salem State College, master’s degrees in business and education from Suffolk University, and a doctorate in management from the University of New Haven. He served as founding director of Israel Programs and has taught courses in Israel.

John R. Hendon is a seven-time entrepreneur and former director of operations for a $60 million company. He brought his experience and interests to the classroom full time in 1994 and has been a Management faculty member at the University of Arkansas at Little Rock for over 17 years. An active member of the Society for Human Resource Management, he teaches in the areas of Human Resources Management, Strategy, and Organizational Management, and researches in a number of areas in the Management field, specializing in Entrepreneurial research. John is also currently the President of “The VMP Group,” an Arkansas-based business consulting firm. John’s company consults with a variety of businesses on human resources, family business, strategic planning, organizational design, and leadership. He has provided professional assistance in the start-up and operation of dozens of Arkansas and California-based businesses and non-profits, government agencies, and utilities. John holds an MBA degree from San Diego State University and a BS in Education from the University of Central Arkansas.

Table of Contents

Preface
Acknowledgements
About the Authors
PART I • THE HUMAN RESOURCE MANAGEMENT ENVIRONMENT
Chapter 1 • Today’s Human Resource Management Process
Why Study Human Resource Management (HRM)?
HRM Past and Present
Disciplines Within HRM
HRM Responsibilities
HRM Skills
Resources for HRM Careers
Practitioner’s Model for HRM
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 1.1 Fracturing the Labor Market: Employment in the Oil Services Industry
Skill Builders
Chapter 2 • Strategy-Driven Human Resource Management
An Introduction to Strategic Planning and the Environment
Strategy
Structure
Organizational Culture
An Introduction to Data Analytics and HR Technology
Human Resource Management Systems (HRMS)
Measurement Tools for Strategic HRM
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 2.1 Catalya Hats: Pulling a Rabbit Out of the Hat or Coming Up Empty Handed?
Skill Builders
Chapter 3 • The Legal Environment
The Legal Environment for HRM and a User’s Guide to Managing People
Major Employment Laws
Equal Employment Opportunity Commission (EEOC)
Sexual Harassment
Religious Discrimination
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 3.1 When Religion Is on the Agenda
Skill Builders
PART II • STAFFING
Chapter 4 • Workforce Planning: Job Analysis, Design, and Employment Forecasting
Workforce Planning and Workflow Analysis
Job Analysis
Job Design/Redesign
The Job Characteristics Model (JCM)
Designing Motivational Jobs
HR Forecasting
Forecasting Methods
Methods for Reconciling a Labor Surplus
Methods for Reconciling a Labor Shortage
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 4.1 Walmart’s Everyday Hiring Strategy: Fueling Future Consumer Demand With Passion and Talent
Skill Builders
Chapter 5 • Recruiting Job Candidates
The Recruiting Process
Organizational Recruiting Considerations
Internal or External Recruiting?
Challenges and Constraints in Recruiting
Evaluation of Recruiting Programs
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 5.1 Trying to Build When Nobody Wants to Work
Skill Builders
Chapter 6 • Selecting New Employees
The Selection Process
Looking for “Fit”
Uniform Guidelines on Employee Selection Procedures
Applications and Preliminary Screening
Testing and Legal Issues
Selection Interviews
Background Checks
Selecting the Candidate and Offering the Job
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 6.1 A Kink in Links of London’s Selection Process
Skill Builders
PART III • DEVELOPING AND MANAGING
Chapter 7 • Training, Learning, Talent Management, and Development
The Need for Training and Development
The Training Process and Needs Assessment
Learning and Shaping Behavior
Design and Delivery of Training
Assessing Training
Talent Management and Development
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 7.1 Doing Crunches at Nestlé: Continuous Improvement of Human Assets
Skill Builders
Chapter 8 • Performance Management and Appraisal
Performance Management Systems
Why Do We Conduct Performance Appraisals?
What Do We Assess?
How Do We Use Appraisal Methods and Forms?
Who Should Assess Performance?
Performance Appraisal Problems
Debriefing the Appraisal
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 8.1 Not Spilling the Beans at Jelly Belly: Developing a More Accurate Performance Appraisal System
Skill Builders
Chapter 9 • Employee Rights and Labor Relations
Managing and Leading Your Workforce
Job Satisfaction
Commonly Accepted Employee Rights
Management Rights
Coaching, Counseling, and Discipline
Legal Issues in Labor Relations
Unions and Labor Rights
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 9.1 Willful Violation, or a Problem That Can Be Corrected?
Skill Builders
PART IV • COMPENSATING
Chapter 10 • Compensation Management
Compensation Management
Motivation and Compensation Planning
Compensation Strategy
Legal and Fairness Issues in Compensation
Job Evaluation
Developing a Pay System
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 10.1 Discounting Everything but Compensation at Costco
Skill Builders
Chapter 11 • Employee Incentives and Benefits
The Strategic Value of Incentives and Benefits
Individual Incentives, or Variable Pay
Group Incentives
Executive Compensation
Statutory Benefits
Statutory Requirements When Providing Certain Voluntary Benefits
Voluntary Benefits
Flexible Benefit (Cafeteria) Plans
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 11.1 Best Buy or Best Scam? Trying to Get Commission Results on So-Called Non-Commission Pay
Skill Builders
PART V • PROTECTING AND EXPANDING ORGANIZATIONAL OUTREACH
Chapter 12 • Workplace Safety, Health, and Security
Workplace Safety and OSHA
The Occupational Safety and Health Administration (OSHA)
Employee Health
Stress
Workplace Security
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 12.1 You Are Not Hurt? Good—You’re Fired!
Skill Builders
Chapter 13 • Ethics, Sustainability, Diversity, and Inclusion
Ethical Organizations
Codes of Ethics
Corporate Social Responsibility (CSR)
Sustainability
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 13.1 CEO Compensation: Do They Deserve Rock Star Pay?
Skill Builders
Chapter 14 • Global Issues for Human Resource Managers
Globalization of Business and Human Resource Management
Legal, Ethical, and Cultural Issues
Global Staffing
Developing and Managing Global Human Resources
Compensating Your Global Workforce
Trends and Issues in HRM
Chapter Summary
Key Terms
Key Terms Review
Communication Skills
Case 14.1 The Great Singapore Sale at Jurong Point: Finding and Retaining Bargain Employees
Skill Builders
Glossary
Notes
Index

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