Getting Past No: Negotiating Your Way from Confrontation to Cooperation

Getting Past No: Negotiating Your Way from Confrontation to Cooperation

by William L. Ury
ISBN-10:
0553072749
ISBN-13:
2900553072746
Pub. Date:
08/01/1991
Publisher:
Random House Publishing Group
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Overview

Getting Past No: Negotiating Your Way from Confrontation to Cooperation

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

Product Details

ISBN-13: 2900553072746
Publisher: Random House Publishing Group
Publication date: 08/01/1991
Pages: 176
Product dimensions: 6.50(w) x 1.50(h) x 9.50(d)

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