Poor Communication: The Curable Disease.
Do You Like Your Doctor?
Is It Time for a Second Opinion?
GETTING ORGANIZED FOR YOUR APPOINTMENT.
Am I Really Sick?
Finding the Right Kind of Doctor for Your Illness.
Getting Organized for Your Appointment.
Preparing Your Medical History.
OBTAINING EXCELLENT CARE.
What Is Your Diagnosis?
Treatment and Healing.
MANAGED CARE AND MEDICAL INSURANCE.
The Changing World of Medical Insurance and Health Care Delivery Systems.
Managing with Managed Care.
Choosing Your Insurance Coverage.
The Medical Bill.
UNDERSTANDING YOUR MEDICAL RIGHTS.
Your Medical Record.
Medicine, Law, and Ethics: An Overview.
Epilogue: Becoming Your Own Best Patient Advocate.
References and Recommended Reading.
To the Reader.