Whether technology can improve a work group's productivity is one of the questions addressed in this volume, which examines how the use of computers and other electronic technology affects the behaviour of groups - and the results of a group's endeavours.
Contributors also discuss the conditions which make group meetings via computer as effective as groups that meet face-to-face and what technologies do to the groups that use them. They examine and relate the major conceptual ideas employed by various research groups through a systematic review of the theory and evidence in the field. The volume concludes with a condensed classification of empirical evidence from studies of electronic support in collaborative groupwo
|Series:||SAGE Library of Social Research Series , #194|
About the Author
Andrea B. Hollingshead (Ph.D., University of Illinois at Urbana-Champaign) holds joint appointments in Speech Communication and in Psychology at Illinois. Her current projects include examining the development, use and maintenance of knowledge management systems located on company intranets; investigating how status differences among group members can affect how shared knowledge systems develop in personal and work relationships; and comparing how lies are constructed and perceived in face-to-face and computer-mediated interactions. Her recent work appears in SAGE’s Handbook of New Media and in The Blackwell Handbook of Social Psychology, the Journal of Experimental Social Psychology, and the Journal of Personality and Social Psychology.