Hamster Revolution: How to Manage Your Email Before It Manages You

Hamster Revolution: How to Manage Your Email Before It Manages You

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Overview

Do you spend so much time dealing with e-mails—reading them, writing them, responding to them, responding to responses—that you feel like you're just going round and round and getting nowhere? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel. Just in time, Harold meets a coach—a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate results—and reclaims his life.

This delightful and much-needed fable is based on the authors' extensive experience helping employees at companies like Clear Channel, Procter and Gamble, and Pfizer manage e-mail more efficiently. The book includes a remarkable case study of the authors' work with Capital One, where employees estimated they saved thirteen days a year by applying Hamster Revolution techniques. This book is perfect for time-starved professionals eager to restore balance and order to their busy lives.


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Product Details

ISBN-13: 9781576755730
Publisher: Berrett-Koehler Publishers
Publication date: 05/01/2008
Series: Bk Business Series
Pages: 129
Sales rank: 343,769
Product dimensions: 8.24(w) x 5.50(h) x 0.42(d)

About the Author

Mike Song is cofounder and CEO of Cohesive Knowledge Solutions and one of America’s leading experts and speakers on email efficiency and etiquette.
Vicki Halsey, an internationally acclaimed leadership expert and speaker, is vice president of applied learning at The Ken Blanchard Companies.
Tim Burress is cofounder and president of Cohesive Knowledge Solutions and a popular instructional designer, trainer, and speaker on email efficiency and etiquette.

Read an Excerpt

CONFESSIONS OF AN INFO-HAMSTER
(Continues…)



Excerpted from "The Hamster Revolution"
by .
Copyright © 2008 Mike Song.
Excerpted by permission of Berrett-Koehler Publishers.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

Table of Contents

Foreword
Chapter 1: Confessions of an Info-Hamster
Chapter 2: A New Way to Work
Chapter 3: Email Adds Up!
Chapter 4: Strategy 1: Reduce Email Volume
Chapter 5: A Tale of Two Emails
Chapter 6: Strategy 2: Improve Email Quality
Chapter 7: Strategy 3: Info-Coaching Sustains Results
Chapter 8: Help! It’s Not So Easy!
Chapter 9: Harold’s Progress Check
Chapter 10: Chaos in Info-Land
Chapter 11: Strategy 4: File and Find It Fast With COTA
Chapter 12: A Blue Sky Wrap Up
Epilogue
Appendix 1: Fast Answers for Busy Hamsters
Appendix 2: Case Study: Capital One’s Email Efficiency Solution
Notes
Acknowledgements
Index
Services Available
About the Authors

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