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Healing the Downsized Organization is for managers and employees who must make sense of dramatically changed workplaces after reengineering, restructuring, or downsizing. Here are "best practices" from those who are successfully reinventing their organizations and re-creating healthy workplaces. Documented examples from executives, managers, and employees who have bounced back from this challenge reveal how they minimized pain during downsizing and discovered promising possibilities for changed employer-employee relationships.
Dramatic profiles of four organizationsrepresenting manufacturing, media journalism, education, and health careprovide lessons you can practice today, whether downsizing is unfolding now or whether it looms in the future. From interviews with CEOs, managers, and employees, you will understand how individuals at all levels have handled the tension between personal and organizational goals, managed the human struggles, and achieved victories as they cut costs and redeployed resources to face competition or changing market conditions.
You will learn how these companies and individuals coped with downsizing, including:
• how "survivors" regained momentum, focus, and job satisfaction after downsizing
• what kinds of company-employee interactions allowed trust to be rebuilt
• how managers succeeded in balancing the concerns of those who left and those who stayed
• ways to be an effective leader in the transitional period
• approaches to forge a new employer-employee social contract for the emerging workplace
Healing the Downsized Organization is the recovery book for the downsizing of America.
|Publisher:||The Crown Publishing Group|
|Product dimensions:||5.50(w) x 8.50(h) x 0.75(d)|
About the Author
DELORESE AMBROSE, ED.D., author of Leadership: The Journey Inward, has fifteen years of experience consulting with business, government, and social services organizations as they transformed themselves through downsizing, restructuring, and other means. She is the owner of Ambrose Consulting & Training, a Pittsburgh-based management consulting firm that lists AT&T, Westinghouse, and many others as clients. She is adjunct professor of management at Carnegie-Mellon University and is much in demand as a speaker.
Table of Contents
|Part I||The Death of the Organization Man|
|Chapter 1||The Drama of Downsizing||13|
|Chapter 2||The Survivor's Challenge: Healing the Wounds of a Broken Pact||31|
|Chapter 3||The Manager's Challenge: Restoring Trust||57|
|Part II||The Search for Healthy Practices|
|Chapter 4||The Copperweld Case||100|
|Chapter 5||The Pittsburgh Post-Gazette Case||116|
|Chapter 6||The Onondaga Community College Case||139|
|Chapter 7||The General Electric Appliances Case||161|
|Chapter 8||The Children's Hospital of Pittsburgh Case||178|
|Part III||Charting the Future|
|Chapter 9||Attending to Other Side Effects||195|
|Chapter 10||Charting a New Employee/Employer Contract||213|
|Conclusion: What's Your Survivor Profile?||233|
|Appendix||Survivor Profile Quiz||249|
What People are Saying About This
"Healing the Downsized Organization" is a book written just in the nick of time. In a caring and effective way, Delorese Ambrose teaches people how to bounce back triumphantly from downsizing."