High Availability Network Fundamentals

High Availability Network Fundamentals

by Christopher Oggerino

Hardcover(New Edition)

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Product Details

ISBN-13: 9781587130175
Publisher: Cisco Press
Publication date: 05/09/2001
Series: Networking Technology Series
Edition description: New Edition
Pages: 256
Product dimensions: 7.38(w) x 9.20(h) x 0.58(d)

About the Author

Chris Oggerino is a Serviceability Design Engineer with Cisco Systems. Chris has spent the last 4+ years working on the reliability, availability, serviceability and usability of products atthe world's leading company for internetworking devices. Prior to his current position, Chris was a Support Engineer at 3Com where he focused on the design, implementation, and maintenance of the network for Wells Fargo and Columbia Healthcare Network. Chris has a BA in Mathematics from San Jose State University.

Table of Contents

Part I Introduction to Availability

Chapter 1

Introduction to High Availability Networking

Why Do We Need High Availability?

What Is High Availability?

Attracting and Keeping Internet Customers

High Availability and Government Regulation

Presenting and Describing High Availability Measurements

The Percentage Method

The Defects per Million Method

MTBF, MTTR, and Availability

Relating the Percentage and DPM Methods

Additional Considerations in Measuring Availability

Analyzing Time Spent in Network Outages

Chapter 2

The Basic Mathematics of High Availability

Determining the Availability of Network Device Components

Estimating MTTR of a Network

The Availability Equation and Network Device Components

Availability and Uptime/Downtime

Determining the Availability of a Single Component

Determining the Availability of Multiple Components

Serial Availability

Simple Parallel Availability

N + 1 Parallel Availability

Serial/Parallel Availability

Determining Data Flow in a Network: Path Analysis

Using Reliability Block Diagrams for Path Analysis

Chapter 3

Network Topology Fundamentals

Serial Topology

Parallel Topology

Serial/Parallel Topology


Part II Predicting Availability

Chapter 4

Factors That Affect Availability

Predicting Hardware Availability


Calculating the Availability of a Simple Network Device

Calculating the Availability of a Redundant Single System

Calculating the Availability of a Network Segment

Predicting Software Availability

Calculating Software MTBF

Examples of Including Software Availability

Predicting Availability Considering the Environment

MTBF and MTTR for Electrical Power

Mitigating Power Loss

Power Loss Summary

Including Human Error and Process in Availability Calculations

Historical Downtime Due to Human Error and Process

Creating a Map of Downtimes Caused by Process Issues

Incorporating Process Issues in Network Availability Predictions

Mitigating Human Error Through Operations Process

Human Error and Operation Process Summary

Network Design

Load Sharing Redundant Fail-over Mechanisms

Standby Redundant Fail-over Mechanisms

Examples of Fail-over Mechanism Calculations


References Used in This Chapter

Chapter 5

Predicting End-to-End Network Availability: The Divide-and-Conquer Method

The Divide-and-Conquer Steps

A VoIP Network Example

Step 1: Determine Scenarios and RBDs

Step 2: Calculate the Availability of the Network Components

Step 3: Scenario-by-Scenario Redundancy Computations

Step 4: End-to-End Availability Calculations for Each Scenario

Section Summary: The End-to-End Network Availability Results

Designing Networks for Availability Goals


Part III Examples of Analyzing Real-World Availability

Chapter 6

Three Cisco Products:An Availability Analysis

Cisco uBR 924 Availability Calculations

Cisco uBR 7246 Availability Calculations

Cisco 12000 Availability Calculations

Chapter 7

A Small ISP Network: An Availability Analysis

The Small Internet Service Provider Network

Scenario 1 of The Small ISP Example

System Level Calculations for Scenario 1

The Network Availability for Scenario 1

Summary of Scenario 1

Scenario 2 of The Small ISP Example

System Level Calculations for Scenario 2

The Network Availability for Scenario 2


Chapter 8

An Enterprise Network: An Availability Analysis

System Level Calculations for an Enterprise Network

The Cisco 3600 Availability Calculations

The Cisco 1538 Availability Calculations

The Downtime from Lost Power for an Enterprise Network

Network Calculations for an Enterprise Network

The Parallel Component Calculations

The Serial Availability Calculations

Human Error and Process Contribution to Downtime in an Enterprise Network


Chapter 9

A Large VoIP Network: An Availability Analysis

A VoIP over Cable Network

The Availability Scenarios of VoIP over HFC

Scenario 1: Data to the Internet

Scenario 2: On Net Local Calling

Scenario 3: Off Net Local Calling

Scenario 4: Off Net Long Distance Calling

A Final Note About Scenarios

The System Level Calculations for VoIP over HFC

The CPE Router System Level Calculations

The Head-end Router System Level Calculations

The Backbone Router System Level Calculations

The Switch (8540) System Level Calculations

The PSTN Gateway System Level Calculations

The Assumed Availability Figures

Network Level Availability Calculations

Calculating Smaller Redundant Segments

Small Serial Network Component Calculations

Major Network Service Construct Availability

The Internet Access Service Availability

The Network Control Service Availability

Power Contribution to Downtime

PSTN Gateway Services Availability Computations

Calculating Scenario Availability

The Scenario 1 Calculations

The Scenario 2 Calculations

The Scenario 3 and 4 Calculations


Appendix A

The Contents of the CD

Computer Requirements

Basic Instructions for Using the CD

Chapter by Chapter Contents

Using the SHARC Spreadsheet

System Configuration Worksheet Procedure


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