How To Conduct Organizational Surveys: A Step-by-Step Guide

How To Conduct Organizational Surveys: A Step-by-Step Guide

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Product Details

ISBN-13: 9780803955127
Publisher: SAGE Publications
Publication date: 10/01/1998
Pages: 176
Product dimensions: 8.50(w) x 11.00(h) x (d)

About the Author

In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology.

(The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.)

Table of Contents

Organizational Surveys
An Overview
Identifying Survey Content
Creating the Survey, Part One
Writing Survey Items
Creating the Survey, Part Two
Response Alternatives, Item Order, Survey Length, and Response Biases
Selecting Survey Respondents
Organizational Survey Administration
Fielding the Survey
Monitoring and Maximizing Response Rates
Data Processing
Analyzing Data and Interpreting Results
Presentation of Survey Findings

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