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A lot of people believe that they can set up and operate a cleaning business that will reap big profits with a few dollars and some cleaning supplies. The reality is most of these startups fail in a couple of months. However, armed with the detailed information in this book, you can have your recession-proof cleaning business up and running quickly.
You will learn how to build your client list, bid on jobs, organize your schedule, and maximize your time and profits. You will learn everything you need to know BEFORE starting your cleaning business. A cleaning service can be run part- or full-time and can easily be started in your own home. As such, these businesses are one of the fastest growing segments in the service economy.
While providing detailed instructions and examples, the author leads you through finding a location that will bring success, buying (and selling) a cleaning service, pricing formulas, sales planning, tracking competitors, bookkeeping, media planning, pricing, managing and training employees, successful budgeting, and profit planning development, as well as thousands of great tips and useful guidelines.
By reading this book, you will become knowledgeable about basic cost control systems, Web site plans and diagrams, software and equipment layout and planning, sales and marketing techniques, legal concerns, IRS reporting requirements, customer service, monthly profit and loss statements, tax preparation, public relations, general management skills, low and no cost ways to satisfy customers and build sales, and auditing. In addition, you will learn how to draw up a winning business plan, how to set up computer systems to save time and money, how to hire and keep a qualified professional staff, how to generate high profile public relations, and how to keep bringing clients back.
Learn new ways to make your operation run smoother and increase performance. Shut down waste, reduce costs, and increase profits. In addition owners will appreciate this valuable resource and use it as a reference in their daily activities and as a source for ready-to-use forms, Web sites, operating and cost cutting ideas, and mathematical formulas that can be easily applied. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at email@example.com
Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president’s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
|Publisher:||Atlantic Publishing Group Inc|
|Product dimensions:||6.00(w) x 8.90(h) x 0.80(d)|
Table of Contents
Dedication 3 Foreword 11 Introduction 15 Chapter 1 Before You Begin 19 What Can You Expect? 21 Is the Cleaning Business Right For Me? 23 Traits of Successful Cleaning Business Owners 27 Chapter 2 Types of Cleaning Businesses 33 Consumer/Residential 33 Commercial 36 Independent 39 Franchise 44 Chapter 3 Types of Cleaning Services 49 Residential Cleaning Services 49 Commercial Cleaning Services 65 Chapter 4 Getting Off the Ground 73 Which Cleaning Business Is For You? 73 Legal Structure of Your Cleaning Business 78 Lawyer/Legal Advisor 82 Accountant 84 Choosing and Registering Your Business Name 86 Applying for a Business License 89 Developing Your Business Plan 93 Components of Your Business Plan 95 Chapter 5 Developing Your Financial Plan 107 Evaluating Costs for Startup & Operations 107 Record Keeping for Success 111 Accounting Methods 112 Billing, Income, and Expense Records 113 Financial Considerations 116 Taxes 118 Chapter 6 Organizing Your Business 121 Choosing a Location 121 Organizing Your Office Space 127 Office Equipment 128 Vehicle Considerations 136 Supplies and Suppliers 138 Chapter 7 Human Resources 141 How Many Employees Do You Need? 141 What Kind of Employee Do You Need? 144 Where to Search For the Right Employees 145 Advertising for Employees 146 The Interview Process 148 Post Interview Considerations 153 Keeping Employees Happy and Productive 158 When Trouble Strikes 160 Training 163 Handbook of Company Policies and Procedures for Employees 167 Chapter 8 Growing Your Business through Marketing 171 Target Your Market 171 Create Your Image 171 Advertising Strategy and Plan 172 Advertisements of All Kinds 175 Three Types of Advertisements 176 Designing Your Marketing Pieces192 Ongoing Advertising Efforts 192 Chapter 9 Clients: The Heart of Your Business 195 First Impressions: Meeting Prospective Clients 197 The Value of a Walkthrough 201 Client Expectations: Developing a Service Manual 209 Chapter 10 Setting Fees 217 Considerations Before Setting Your Fees 217 How to Set Your Fees 219 Three Major Factors in Setting Fees 221 Pricing Your Services 223 Chapter 11 Roll Up Your Sleeves & Clean 227 Fundamental Cleaning Strategies 229 Residential and Home Cleaning 230 Commercial & Janitorial Cleaning 233 Carpet Cleaning 235 Other Cleaning Services 236 Establishing Chemical and Product Inventory 237 Chemical Storage 238 Conclusion 241 Appendix A Resources 243 Appendix B Worksheets & Checklists 247 Bibliography 281 Author Biography 283 Index 285