How to Write a Technical Manual Fast

How to Write a Technical Manual Fast

by Regina Clarke
How to Write a Technical Manual Fast

How to Write a Technical Manual Fast

by Regina Clarke

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Overview

This book was written for business people who have little time to create manuals (and even less time to figure out how to do it) but who know it is critical to have one, because

THE MANUAL IS THE CUSTOMER’S PRIMARY WINDOW INTO USING THE PRODUCT.

Promotion and marketing count—but if you can’t explain how the product is meant to work in the customer’s world, you have a problem.

If the right conditions are in place, a working draft of your technical manual can be ready FAST—within a week.

Your motivation is to give customers the best possible description of how the software or hardware operates. You may never get feedback from them, but that is likely a good thing—it means they didn’t have to call Tech Support—they were able to make sense of what the product did because of what you gave them in the manual. THAT IS WHAT YOU WANT.

In these brief pages I have described what you need to prepare the manual up front so that adding content over time is streamlined and easy.


Product Details

BN ID: 2940153038797
Publisher: Regina Clarke
Publication date: 05/24/2016
Sold by: Smashwords
Format: eBook
File size: 141 KB

About the Author

REGINA CLARKE was born in England and grew up near Boston, Massachusetts. With a doctorate in English, she taught at CUNY and then spent many years writing for corporations, creating books on network management systems, virtual protocols, and military surveillance software. (Who knew!) But during those years, writing books and stories, especially fantasy, mystery, and science fiction, was her passion. Her short stories have appeared in Kzine, Mad Scientist Journal, Over My Dead Body!, NewMyths, Aurora Wolf, Alien Dimensions, and T. Gene Davis’s Speculative Blog, among others. She has also been a ghostwriter, published a book on environmental management, and created an online workbook on soul development for the A.R.E. in Virginia Beach. She was a finalist in the Hollywood SCRIPTOID Screenwriter’s Feature Challenge for her script about a mother seeking the disabled child she had abandoned, in “Second Chances.” Her YA fantasy book MARI was a finalist in the ListenUp Audiobook competition. Two short stories-- “Calliope” and “Stopover”-- have been featured on The Strange Recital podcast in Woodstock, NY. After working on both coasts, in Texas, and overseas, Regina calls the historic and beautiful Hudson River Valley region her home now, and it pleases her no end to live not very far from where Rod Serling grew up and Jane Roberts encountered Seth.

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