I. GETTING HUMAN RESOURCE MANAGEMENT INTO FOCUS.
Introduction from Employing Bureaucracy: Managers, Unions, and the Transformation of Work in American Industry, 1900-1945, Sanford M. Jacoby. Introduction from Modern Manors: Welfare Capitalism Since the New Deal, Sanford M. Jacoby. Putting People First for Organizational Success, Jeffrey Pfeffer and John F. Veiga. Human Resource Management: Leaders, Laggards, and Followers, Philip H. Mirvis. A New Mandate for Human Resources, Dave Ulrich. What Do CEOs Want from HR?, Bill Leonard.
II. MEETING HUMAN RESOURCE REQUIREMENTS.
A Modest Manifesto for Shattering the Glass Ceiling, Debra E. Meyerson and Joyce K. Fletcher. Group Interviews among New Ways to Case Hires, Lee Clifford. Managing Temporary Workers: A Permanent HRM Challenge, Daniel C. Feldman, Helen I. Doerpinghaus, and William H. Turnley. Labor Board Allows Organizing of Temps, Nicholas Kulish and Carlos Tejada. All in the Family, Carolyn Hirschman. Ladha and Ladha (the "Entity"): Appointment of Sabrina Alia Ladha, Abdul Ladha. Managing the Global Workforce: Challenges and Strategies, Karen Roberts, Ellen Ernst Kossek, and Cynthia Ozeki.
III. CREATING A PRODUCTIVE WORK ENVIRONMENT.
HRM and Service Fairness: How Being Fair with Employees Spills Overto Customers, David E. Bowen, Stephen W. Gilliland, and Robert Folger. Why Wages Do Not Fall in Recessions, The Economist. Workplace Violence Experts See Lessons from Littleton, Robert W. Thompson. Excerpt from Walking Out on the Boys, Frances K. Conley. All's Not Fair in Labor Wars, Aaron Bernstein. Academic Medicine Becomes a Target for Labor Organizing, Katherine S. Mangan. Better Safe Than Sorry, Ashlea Ebeling. Reinventing Workplace Regulation, David I. Levine.
IV. IMPLEMENTING COMPENSATION AND BENEFITS.
How American Workers See the Rewards of Work, Peter V. LeBlanc and Paul W. Mulvey. Stock Options Have Their Ups & Downs, Samuel Greengard. Paying the People in Black at Big Blue: Compensation Management and Cultural Change at IBM, Andrew S. Richter. Excerpt from Liar's Poker, Michael Lewis. What, Me Worry?—Social Security Reform Could Impose Paperwork, Education Burdens for HR, Robert W. Thompson. Pension Cuts 101: Companies Find Host of Subtle Ways to Pare Retirement Payouts, Ellen E. Schultz. Employers Pass Buck on Insurance, Amy Gage.
V. DEALING WITH DIVERSITY AND DISCRIMINATION.
Beyond Good Intentions: The Next Steps Toward Racial Equality in the American Workplace, Arthur P. Brief et al. Babel at Work: A 3Com Factory Hires a Lot of Immigrants, Gets Mix of Languages, Timothy Aeppel. Helping Asians Climb through the Bamboo Ceiling, Timothy D. Schellhardt. Glass Ceilings and Glass Slippers: Still Stereotyping after All These Years?, Cynthia F. Cohen. It's Her Job Too: Shot Heard 'Round the Water Cooler, Betsy Morris. A Woman's Place Is . . . : Men Frown on Female Execs Abroad, Gene Koretz. The Case of the Hidden Harassment: What Happens When a Manager's Responsibilities Clash with an Employee's Right to Privacy?, Daniel Niven. The Glass Table, Charles E. Michaels. More Companies Offering Same-Sex-Partner Benefits: Study Finds Tight Labor Market Is a Factor, New York Times.
VI. DEALING WITH DIVERSITY AND DISCRIMINATION.
The Wild New Workforce, Michelle Conlin et al. HR Managers Are Urged to Guard Employee Data Privacy, Stephanie Overman. Beware Abridging E-Speech: Blanket Bans on Personal E-Mail and Internet Use at Work Can Lead to Trouble—for Employers, Sharon C. Zeha. Business Travel: The World Bank Gauges the Toll Travel Takes on Employees and Looks For Ways to Soften the Effect, Joe Sharkey. Addicted to Sex: A Primal Problem Emerges from the Shadows in a New—and Dangerous—Corporate Environment, Betsy Morris. The One Clear Line in Interoffice Romance Has Become Blurred: Companies Change Policies to Deal with Bosses Who Date Subordinates, Carol Hymowitz and Ellen Joan Pollock. The Case Against Employee Benefits, Craig J. Cantoni.
VII. INTERFACES OF WORK AND LIFE.
"There Is No Shortage of Good Days. . .", Annie Dillard. Home Life: Tradeoffs between Work and Family, Leslie A. Perlow. Time, Priceless Time, Wayne Muller. Why the Law Should Adopt More Family Leave, Aaron Bernstein. Hazardous to Your Career: The Risks of Taking Unpaid Leaves, Gene Koretz. Why Willy Loman Lives, The Economist. Starbucks CEO to Attend Memorial for Siain Manager: Mayor Owen Proposes That Anthony McNaughton Be Given City's Highest Honor, Daniel Sieberg. Jobs for Life, Pamela Kruger. The Question That Started It All...", Richard J. Leider and David A. Shapiro.
HRM REALITY: ANTICIPATING THE FUTURE.
Future Trends in Human Resources, John McMorrow. Jettison Old Notions of Success, Says Internet Guru: "There Are No Experts", Jill Vardy. The Future of Work and Career Evolution, The Economist. A Lifetime of Generous Company: An Interview with Warren Bennis, Kimberly Hopkins Perttula. Managing a Virtual Workplace, Wayne F. Cascio. Congress Urged to Move on Genetics Legislation, Theresa Minton-Eversole. Illegal Child Labor Comes Back, Brian Dumaine. How Business Is Mastering the Opportunity of Knowledge for Profit, Stan Davis and Jim Botkin. The Quest for Lifetime Employability, Jeanne C. Meister. Reconstructing Management Education as Lifelong Learning, Richard E. Boyatzis and Kathy E. Kram.