Human Relations Issues in Management / Edition 1

by George Henderson

Overview

As the United States encounters more competition in the marketplace, American companies must change in order to survive. This book is designed to be a comprehensive reference to those involved in salvaging and empowering as many employees as possible. Few managers and supervisors are adequately trained to effectively handle the diverse and complex human relations problems that characterize business and industries undergoing organizational changes. Relevant management theories and research data pertaining to these human relations issues are discussed in this book. Special attention is given to effective ways to empower employees and to handle confrontations that grow from race, gender, sexual orientation, age, and emotional differences, which often emerge when organizations grow or downsize to meet competition pressures. No other work includes such a broad approach to human relations in the workplace.

Chief executive officers, managers, supervisors, and students in business management courses on university levels will find this especially interesting as they deal with the dysfunctional aspects of competition manifest in the workplace. Training and development specialists and human resources professionals should also be interested.

Product Details

ISBN-13:	9780899309828
Publisher:	Bloomsbury Academic
Publication date:	03/20/1996
Edition description:	New Edition
Pages:	296
Product dimensions:	6.00(w) x 9.00(h) x 0.81(d)
Lexile:	1240L (what's this?)

About the Author

GEORGE HENDERSON is Chair of the Department of Human Relations and a Regents' Professor at the University of Oklahoma. In addition to many jourbanal articles, Professor Henderson, a pioneer among African-American educators in Oklahoma, is the author of twenty-five books focusing on human relations, including Cultural Diversity in the Workplace: Issues and Strategies (Quorum, 1994 Praeger, 1994) and Social Work Intervention: Helping People of Color (Bergin & Garvey, 1994).

Table of Contents

Illustrations
Sociocultural Dimensions
The need for human relations programs
Human relations pioneers
The organization culture
Leaders and followers
Selected Issues
Burbaned out workers
Alcoholic workers
Older workers
Battered and abused workers
Violent workers
Homosexual workers
Organization Effectiveness
Salvaging wasted workers
Organization change and transformation
Empowering workers
Tomorrow and tomorrow
References
Index

Editorial Reviews

Henderson (Dean, liberal arts, U. of Oklahoma) examines the process by which managers and supervisors direct employees, specifically addressing the downsizing corporate environment and subsequent employee reactions. Discussing research data and management theory, he provides cogent analyses that lead to solutions in dealing with a complex corporate environment and focuses on selected employee challenges such as burn out, alcoholism, battered workers, and homosexual employees. His conclusion argues for a corporate mission which includes employee empowerment as part of a transforming business environment. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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