Designed to inform, stimulate and influence research and practice in human resource development (HRD), this book reviews exemplary studies in the field and discusses their practical implications.
Topics discussed include: the importance of variety in behavioural models to improve training; methods for enhancing human performance; integrative and accelerated learning; the advantages of structured versus unstructured on-the-job training; team performance; why some teams learn and others do not; interventions that improve team processes and performance; the role of managers in organizational learning; how research on organizational learning might affect the role of HRD; and more.
|Product dimensions:||6.00(w) x 1.25(h) x 9.00(d)|
About the Author
Darlene Russ-Eft, Ph D, is Professor and Discipline Liaison of Adult Education and Higher Education Leadership in the College of Education at Oregon State University. She is also a principal in zmresearch, an evaluation and research group focused on human resource development in organizations, and she has served as a faculty member of the Evaluators’ Institute. She is the former director of Research at Achieve Global, Inc. (one of the largest training and consulting firms) and the former director of Research Services at Zenger-Miller (a training firm focused on leadership). She is coauthor of A Practical Guide to Needs Assessment (2007, 2014, with C. Sleezer and K. Gupta). Evaluator Competencies: Standards for the Practice of Evaluation in Organizations (2008, with M. Bober, M. Foxon, I. de la Teja, and T. A. Koszalka), Evaluator Competency Fieldbook (2014, with T. A Koszalka and C. Sleezer), Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance, and Change (2001, 2009, with H. Preskill), Instructional Designer Competencies: The Standards (2014, with T. A Koszalka and R. Reisser), and Everyone a Leader: A Grassroots Model for the New Workplace (1999, with H. Bergman & K. Hurson). She is coeditor of What Works: Assessment, Development, and Measurement and What Works: Training and Development (with L. J. Bassi) and Human Resource Development Review (with H. Preskill & C. Sleezer). Darlene was the President of the Academy of Human Resource Development (AHRD) from 2010 to 2012, and she has served as a director for the International Board of Standards for Training, Performance, and Instruction from 2004 to 2014. She has served as the chair of the Research Committee of the American Society for Training and Development (ASTD), as a member of the board of the American Evaluation Association, and as Vice President for Research for AHRD. Dr. Russ-Eft has served as editor of Human Resource Development Quarterly, a refereed journal of AHRD. She received the 1996 Times Mirror Editor of the Year Award for her research work, the AHRD Outstanding Scholar Award in 2000, and the Distinguished Service Award from AHRD. For more than 20 years, she has consulted in the areas of program evaluation, research design, and training and development and has conducted evaluations in corporate, government, health care, nonprofit, educational, and community-based organizations
Hallie Preskill, Ph D. is a Managing Director with FSG, a global nonprofit strategy, evaluation, and research consulting firm (since 2009), and leads the firm’s Strategic Learning and Evaluation practice. In her role as a senior advisor, she works on a wide variety of evaluation and learning projects. Sample clients include the Kresge Foundation, Master Card Foundation, Knight Foundation, The California Endowment, Missouri Foundation for Health, Norlien Foundation, Packard Foundation, Northwest Area Foundation, Blue Shield of CA Foundation, Robert Wood Johnson Foundation, the Bill and Melinda Gates Foundation, and the W.K. Kellogg Foundation. She has helped evaluate a wide range of initiatives and programs related to community information needs, substance abuse, early learning, poverty, arts and culture, teacher professional development, domestic and sexual violence, economic development, youth and education, and healthcare.Prior to joining FSG, Hallie spent more than 20 years in academia, teaching graduate level courses in program evaluation, training design and development, organizational learning, appreciative inquiry and consulting. Her research has focused on evaluation capacity building, transfer of learning/training, evaluation use, and evaluation as a catalyst for individual, team, and organizational learning. Hallie’s other books include: Reframing Evaluation through Appreciative Inquiry (2006, with T. Catsambas), Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance & Change (2001, 2009, with D. Russ-Eft), Evaluation Strategies for Effective Strategies for Communicating and Reporting (2005, with R. T. Torres and M. Piontek), and Evaluative Inquiry for Learning in Organizations (1999, with R. T. Torres), and Becoming the Change: What One Organization Working To Transform Educational Systems Learned About Team Learning and Change (2011, with R. Babiera).Hallie was the 2007 President of the American Evaluation Association. She received the American Evaluation Association's Alva and Gunnar Myrdal Award for Outstanding Professional Practice in 2002 and the University of Illinois Distinguished Alumni Award in 2004. Hallie holds a Ph D from University of Illinois at Urbana-Champaign.
Table of Contents
IntroductionPART ONE: INDIVIDUAL LEARNING AND PERFORMANCEEffects of Alternative Modeling Strategies on Outcomes of Interpersonal-Skills Training - Timothy BaldwinEnhancing Human Performance - John A Swets and Robert A Bjork An Evaluation of 'New Age' Techniques Considered by the US ArmyComparing Traditional and Integrative Learning Methods in Organizational Training Programs - Robert D Bretz Jr and Robert E ThompsettMeasuring Mental Models - Anna L Rowe and Nancy J Cooke Choosing the Right Tools for the JobTesting Common Sense - Robert J Sternberg et alPART TWO: TEAM LEARNING AND PERFORMANCERelations between Work Group Characteristics and Effectiveness - Michael A Campion, Gina J Medsker and A Catherine Higgs Implications for Designing Effective Work GroupsPower and the Production of Knowledge: Collective Team Learning in Work Organizations - Ann K BrooksCollective Behavior and Team Performance - James E Driskell and Eduardo SalasTeam-Building - Timothy Mc Clernon and Richard A Swanson An Experimental Investigation of the Effects of Computer-Based and Facilitator-Based Interventions on Work Groups Training an Interdisciplinary Team in Communication and Decision-Making Skills - Elizabeth CooleyPART THREE: ORGANIZATIONAL LEARNING AND PERFORMANCEUnderstanding Organizations as Learning Systems - Edwin C Nevis, Anthony J Di Bella and Janet M GouldBelieving Is Seeing - Andrew C Inkpen and Mary M Crossan Joint Ventures and Organization LearningThe Relationship between Organizational Transfer Climate and Positive Transfer of Training - Janice Z Rouiller and Irwin L GoldsteinOrganizational Learning - Nancy M Dixon A Review of the Literature with Implications for HRD ProfessionalsBuilding the Learning Organization - Karen E Watkins and Victoria J Marsick A New Role for Human Resource DevelopersConclusion