Human Resource Management in the Hospitality Industry / Edition 1 available in Hardcover
Provides students with the essential tools to successfully manage and implement effective human resource strategies. Emphasizing people management and service delivery, the text includes strong pedagogical features--objectives, case studies, simulations and exercises.
|Edition description:||New Edition|
|Product dimensions:||6.50(w) x 1.50(h) x 9.50(d)|
Table of ContentsHuman Resources--The Key to Service Quality.
Stress and Coping.
Strategy Formulation and Planning for Implementation.