The Human Side of Change: A Practical Guide to Organization Redesign

The Human Side of Change: A Practical Guide to Organization Redesign

by Timothy J. Galpin, Galpin


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The Human Side of Change: A Practical Guide to Organization Redesign by Timothy J. Galpin, Galpin

Even the most carefully planned organizational changes can fail ifindividuals are not taken into consideration. The Human Side ofChange is a step-by-step action plan for the change process thattakes full advantage of an organization's greatest resource: itspeople. From planning to implementation to behavior change, TimothyJ. Galpin shows how a well-orchestrated approach—one that paysattention to the soft side
aspects of the process—can make the difference between change forthe better and no change at all.

Drawing on a decade of consulting experience with businesses andgovernments around the world, Timothy J. Galpin outlines anine-step process for effectively combining the human and technicalsides of change for successful mergers, downsizing, andrestructuring. The Human Side of Change offers managers, frontlinesupervisors and human resource professionals valuable tools,techniques, and examples to help them gain support for change atall levels of an organization. With numerous charts, graphs, and aglossary of change-management terms, this book is both an idealblueprint and an accessible quick reference for the implementationof stable and sustained transformation.

Product Details

ISBN-13: 9780787902162
Publisher: Wiley
Publication date: 03/14/1996
Series: Business and Management Series
Pages: 176
Product dimensions: 6.24(w) x 9.39(h) x 0.77(d)

About the Author

TIMOTHY J. GALPIN is President of Integration Partners, LLC, in Dallas, Texas. He began his professional career after earning a Ph.D. degree in organization development at U.C.L.A. and has since amassed extensive experience in both industry and consulting in North and South America, Asia, and in Europe. He is also the author of two other books, Making Strategy Work and The Complete Guide to Mergers and Acquisitions, both from Jossey-Bass.

Table of Contents

Introduction: The Change Management Process.


Teams: Building the Infrastructure for Effective Change.

Communications: Beating the Grapevine with an Open Two-WayStrategy.

Culture: Managing All the Components.

Leadership: Developing the Key Attributes for Leading Change.


Set Goals.

Measure Performance.

Provide Feedback and Coaching.

Be Generous with Rewards and Recognition.

Conclusion: The Tough Questions of Change Management.

Appendixes: The Change Managers Toolkit.

Appendix A. Strategic Toolkit.

Appendix B. Implementation Toolkit.

Appendix C. Glossary of Terms.

Appendix D. Recommended Readings.

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