The Human Side of Outsourcing: Psychological Theory and Management Practice / Edition 1

The Human Side of Outsourcing: Psychological Theory and Management Practice / Edition 1

by Stephanie J. Morgan
ISBN-10:
0470718706
ISBN-13:
9780470718704
Pub. Date:
11/23/2009
Publisher:
Wiley
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Overview

The Human Side of Outsourcing: Psychological Theory and Management Practice / Edition 1

The Human Side of Outsourcing considers outsourcing from both management and staff perspectives. The book includes chapters on cultural and individual differences, the life-cycle approach, best practices, and recruitment, as well as featuring informative case studies from the field. Practitioner-focused but with a strong foundation in theory and research, this is a valuable resource for organizational psychologists and consultants, as well as human resource professionals, managers, and executives.

Product Details

ISBN-13: 9780470718704
Publisher: Wiley
Publication date: 11/23/2009
Pages: 316
Product dimensions: 6.80(w) x 9.70(h) x 0.90(d)

Table of Contents

List of Figures and Tables.

List of Contributors.

Foreword.

Preface.

Acknowledgements.

Part I Outsourcing in Practice.

1 Introduction (Stephanie J. Morgan).

2 The Client Side – Retained Organization (Irvine Caplan).

3 Outsourcing – A Provider’s Tale (Simone Hemingway).

4 Sourcing for Outsourcing (Yvonne Williams).

5 Experiencing Cultures: An Automotive Engineer in the Middle Kingdom – Lessons in Life (Ian Pogson).

Part II Theory and Evidence.

6 Introduction to Theory and Evidence (Stephanie J. Morgan).

7 The Context and Narrative of Outsourcing (Royston Morgan).

8 Cultural Differences in Outsourcing (Brigitte Cobb).

9 Establishing Trust in Virtual Teams (Alex Watts).

10 Knowledge Transfer and Knowledge Sharing (Richard Blakeley and Stephanie J. Morgan).

11 The Experience of Outsourcing Transfers – A Life-Cycle Approach(Royston Morgan).

12 Downsizing, Stress and Forgiveness: A US Perspective (Jan Aylsworth).

13 Transitioning and the Psychological Contract (Stephanie J. Morgan).

14 Conclusion: Towards a Model of Responses to Outsourcing (Stephanie J. Morgan).

Index.

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