Improving Organizational Surveys: New Directions, Methods, and Applications / Edition 1 available in Paperback
Organizational surveys are becoming increasingly popular with social science researchers and are used for a wide range of purposes, such as measuring employees' needs, obtaining consumers' opinions about the goods and services they receive, and monitoring the effectiveness of organizational interventions. This book presents the latest tools, techniques and applications for conducting successful organizational surveys throughout a wide range of settings - private, governmental and military.
About the Author
In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology.
(The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.)
Table of Contents
Introduction - Paul Rosenfeld, Jack E Edwards and Marie D ThomasPART ONE: METHODOLOGICAL ISSUESThe Organizational Survey Process - Jack E Edwards and Marie D Thomas General Steps and Practical ConsiderationsGathering Sensitive Data in Organizations - Jamshid C Hosseini and Robert L ArmacostMeasurement Errors in Organizational Surveys - Solomon Dutka and Lester R FrankelPART TWO: NEW DIRECTIONS IN PRACTICEComputer-Administered Surveys in Organizational Settings - Stephanie Booth-Kewley, Paul Rosenfeld, and Jack E Edwards Alternatives, Advantages and ApplicationsNew Methods and Technologies in the Organizational Survey Process - Richard A DunningtonConsortium Surveys - Gary W Morris and Mark A Lo VerdePART THREE: APPLICATIONSSurveying Pregnancy and Single Parenthood - Marie D Thomas and Patricia J Thomas The Navy ExperienceUnderstanding Sexual Harassment Through Organizational Surveys - Amy L Culbertson and Paul RosenfeldQuality of Work Life Surveys in Organizations - Elyse W Kerce and Stephanie Booth-Kewley Methods and BenefitsThe Military Equal Opportunity Climate Survey - Dan Landis, Mickey R Dansby, and Robert H Faley An Example of Surveying in OrganizationsIdentifying Security Risks in Organizations - Robert A Giacalone and Stephen B Knouse Development and Use of a Security Exit Survey Instrument