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Oxford University Press
Information Orientation: The Link to Business Performance

Information Orientation: The Link to Business Performance


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Product Details

ISBN-13: 9780199240678
Publisher: Oxford University Press
Publication date: 03/22/2001
Pages: 328
Product dimensions: 6.10(w) x 9.00(h) x 1.00(d)

About the Author

Donald A. Marchand is Professor of Information Management and Strategy at IMD International, Lausanne, Switzerland.

William J. Kettinger is Director of the Center for Information Management and Technology Research, Darla Moore School of Business Administration, University of South Carolina, USA.

John D. Rollins is Managing Partner, Strategic IT Effectiveness Practice, Andersen Consulting, USA and UK.

Table of Contents

Chapter 1: Managing People, Information, and IT to Improve Business Performance
Chapter 2: Evolution of Management Thinking and Practice about People, Information, and IT
Chapter 3: How Senior Managers Assess IT Practices and Business Maturity
Chapter 4: How Senior Managers Value Information Management Practices
Chapter 5: What Key Behaviours and Values Lead to Effective Information Use by People in Companies
Chapter 6: Discovering the Link between the Information Orientation of Senior Managers and Business Performance
Chapter 7: Senior Manager Expectations about Competing for Future Industry Leadership with Information
Chapter 8: Information Orientation: A New Business Metric of Effective Information Use in Companies
Chapter 9: Epilogue: Transforming Management Practice and Metrics in the Age of Information Capitalism
Appendix: The Study's Research Approach and Statistical Results

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