Information Orientation: The Link to Business Performance available in Hardcover
- Pub. Date:
- Oxford University Press
This book presents the results of an international research project designed to evaluate how effectively people use information and IT to improve business performance. In particular it looks at three dimensions - information behavior and values; information management practices; and IT practices - and their relationship to business performance. The book combines a focus on business relevance with strong empirical research.
|Publisher:||Oxford University Press|
|Product dimensions:||6.10(w) x 9.00(h) x 1.00(d)|
About the Author
Donald A. Marchand is Professor of Information Management and Strategy at IMD International, Lausanne, Switzerland.
William J. Kettinger is Director of the Center for Information Management and Technology Research, Darla Moore School of Business Administration, University of South Carolina, USA.
John D. Rollins is Managing Partner, Strategic IT Effectiveness Practice, Andersen Consulting, USA and UK.
Table of Contents
Chapter 1: Managing People, Information, and IT to Improve Business Performance
Chapter 2: Evolution of Management Thinking and Practice about People, Information, and IT
Chapter 3: How Senior Managers Assess IT Practices and Business Maturity
Chapter 4: How Senior Managers Value Information Management Practices
Chapter 5: What Key Behaviours and Values Lead to Effective Information Use by People in Companies
Chapter 6: Discovering the Link between the Information Orientation of Senior Managers and Business Performance
Chapter 7: Senior Manager Expectations about Competing for Future Industry Leadership with Information
Chapter 8: Information Orientation: A New Business Metric of Effective Information Use in Companies
Chapter 9: Epilogue: Transforming Management Practice and Metrics in the Age of Information Capitalism
Appendix: The Study's Research Approach and Statistical Results