Innovation X: Why a Company's Toughest Problems Are Its Greatest Advantage

Innovation X: Why a Company's Toughest Problems Are Its Greatest Advantage

by Adam Richardson


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A fresh approach to succeeding with innovation, grounded in insights about rapidly changing customers, competitors and technologies

Written by a director at the award-winning global innovation firm frog design, this vital book shows business leaders and managers how to accomplish truly effective innovation in today's disruptive climate. Richardson shows how business is filled with "X-problems"- tough new challenges that present massive innovation opportunities, but also risks. Thriving in a world of X-problems requires harnessing four specific approaches: Immersion, Convergence, Divergence, and Adaption. Combining frog design's approaches with insightful analysis of companies such as Apple, BMW, Clif Bar, Google, Maxtor, and, Richardson illustrates how to envision and realize successful new business ventures, products, and services.

  • Provides a process for translating customer insights into relevant innovations, accompanied by case studies (many of them richly described from frog's own experiences)
  • For the first time, gives real guidance on connecting products, software and services into ecosystems that are actually compelling to customers
  • Shows how to facilitate bringing multiple perspectives to understanding a problem domain, as well as how to manage an innovation portfolio over time

Innovation X is an essential guide for companies seeking to create growth and differentiation in increasingly competitive markets.

Product Details

ISBN-13: 9780470482193
Publisher: Wiley
Publication date: 02/08/2010
Pages: 250
Product dimensions: 6.20(w) x 9.10(h) x 1.10(d)

About the Author

Adam Richardson is a creative director at frog design, inc., a global innovation and design consultancy, where he has worked with companies such as HP, Intel, Yahoo, Motorola, and Logitech. His background combines experience in product development, interaction design, product strategy, and customer research. Richardson writes regularly on design and business, and speaks at conferences worldwide. In addition to teaching design and user research, he is a guest lecturer at the École Nationale Supérieure de Création Industrielle in Paris and at the IESE University of Navarra in Barcelona. Richardson earned his BFA in Industrial Design from the California College of the Arts, and a multi-disciplinary MA from the University of Chicago.

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frog design is one of the world's foremost global innovation firms, helping companies create and bring to market meaningful products, services, and experiences. With a team of more than four hundred designers, technologists, strategists, and analysts, the company delivers fully convergent experiences that span multiple technologies, platforms, and media for clients such as Disney, GE, HP, Logitech, Microsoft, MTV, Seagate, Siemens, Yahoo! and others. Headquartered in San Francisco, frog has offices in Austin, New York, Seattle, Milan, Amsterdam, Munich, and Shanghai.

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Table of Contents



1. Living in an X-Problem World.

2. The Innovation X Framework.

3. Immersion.

4. Convergence.

5. Divergence.

6. Adaption.

7. Strategy.

8. Organization.

9. Truths.




About the Author.


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