When everyone in an organization is focused on results it is easy to lose sight of the bigger picture. This book uses the experience of Nokia to develop a frame-work for the organization of the future - one which is efficient, learning and healthy.
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About the Author
PENTTI SYDÄ NMAANLAKKA has a wide range of experience in allareas of human re-sources management in Europe, USA and Asia. From1993, he worked as Director of Human Resources in Nokia Networks.In 2002 he started his own consultancy, Pertec Consulting. He hasalso been the Chairman of the Finnish Association of Human ResourceManagement and has worked for Nixdorf Computer, Siemens NixdorfInformation Systems, Kone Corporation and VIA Group.
Table of Contents
About the authorPrefaceAcknowledgementsORGANIZATIONAL LEARNINGLearning as a factor of competition and a mean of survivalWhat is learningLevels of learningLearning skills of organizationLearning and feedbackLearning and changeHow to support learning by doingPERFORMANCE MANAGEMENTContinuous improvement of performance as an objectiveThe viewpoint of organization, individual and environmentPlanning and development discussionsDaily leadership and planning meetingsConnections to other human resource management processesSummary and critical success factorsCOMPETENCE MANAGEMENTContinuous improvement of competence as an objectiveStrategic managementCore competence as a frameworkCompetence management in practiceIndividual competenceSummary and key learningsKNOWLEDGE MANAGEMENTContinuous application of new knowledge as an objectiveWhat is knowledge management?Knowledge management in practiseIntellectual capital and its measurementSummary and conclusionsINTELLIGENT ORGANIZATIONCan organization be intelligent?The features of intelligent organizationIntegrating performance, competence and knowledge managementHuman resources management in an intelligent organizationManagement in an intelligent organizationOn the way towards intelligent organizationThe ideal organization of the futureAppendicesBibliography