This newly revised volume is both a lively introduction and practical guide to the main concepts and problems of intercultural communication. Viewed from within the framework of interactive sociolinguistics associated with Tannen, Gumperz, and others, the authors focus in particular on the discourse of westerners and of Asians, the discourse of men and women, corporate discourse and the discourse of professional organizations, and intergenerational discourse
About the Author
Ron Scollon and Suzanne Wong Scollon have written extensively on cross-cultural communication, from academic positions in North American universities as well as Taiwan, South Korea, and Hong Kong, and in consultancies with over fifty governmental and corporate organizations in North America and Asia. Their book, Narrative, Literacy, and Face in Interethnic Communication, has proved to be foundational both within academic studies of intercultural discourse and within corporate or institutional training programs. The authors are currently Lecturers in English at City Polytechnic of Hong Kong.
Table of Contents
List of Figures.
Series Editor's Preface.
1. What is a Discourse Approach?.
2. How, When and Where to Do Things with Language.
3. Interpersonal Politeness and Power.
4. Conversational Inference: Interpretation in Spoken Discourse.
5. Topic and Face: Inductive and Deductive Patterns in Discourse.
6. Ideologies of Discourse.
7. What is Culture? Intercultural Communication and Stereotyping.
8. Corporate Discourse.
9. Professional Discourse.
10. Generational Discourse.
11. Gender Discourse.
What People are Saying About This
"There really is no other book on intercultural communication as deep, rigorous, and innovative as this one. Already a classic, its third edition ensures that it will remain the key source in the area. At the same time, it is one of the best books on discourse analysis available today." – James Paul Gee, Mary Lou Fulton Presidential Professor of Literary Studies, Arizona State University
"A true classic, the intellectual wealth of which still remains insufficiently explored. This third edition makes it even more compelling and brings it even closer to the reader." – Jan Blommaert, Tilburg University, The Netherlands