This is a theoretically unified and pragmatically rich introduction to the concepts, principles, and skills of interpersonal communication in a multicultural society. This text shows how interpersonal communication theory and skills pertain to students’ daily encounters with others.
About the Author
Julia T. Wood is the Lineberger Professor of Humanities, the Caroline H. and Thomas Royster Distinguished Professor of Graduate Education, and a professor in the Department of Communication Studies at the University of North Carolina at Chapel Hill, where she teaches courses and conducts research on gender, communication, culture, and communication in personal relationships. Dr. Wood has authored 17 books and edited 9 others. In addition, she has published more than 80 articles and book chapters, and she has won 12 awards for undergraduate teaching and 13 awards for her scholarship. She received her BA from North Carolina State University, her MA from the University of North Carolina at Chapel Hill, and her PhD from Pennsylvania State University.
Table of ContentsPART I: THE FABRIC OF INTERPERSONAL COMMUNICATION. Introduction: Starting The Conversation. 1. A FIRST LOOK AT INTERPERSONAL COMMUNICATION. The Interpersonal Imperative. Defining Interpersonal Communication. Models of Interpersonal Communication. Principles of Interpersonal Communication. Guidelines for Interpersonal Communication Competence. 2. COMMUNICATION AND THE CREATION OF SELF. What Is The Self? Guidelines For Improving Self-Concept. 3. PERCEPTION AND COMMUNICATION. The Process Of Human Perception. Influences On Perception. Guidelines For Improving Perception and Communication. 4. THE WORLD OF WORDS. The Symbolic Nature Of Language. Principles Of Verbal Communication. Symbolic Abilities. Speech Communities. Guidelines For Improving Verbal Communication. 5. THE WORLD BEYOND WORDS. Defining Nonverbal Communication. Principles Of Nonverbal Communication. Types Of Nonverbal Communication. Guidelines For Improving Nonverbal Communication. 6. MINDFUL LISTENING. The Listening Process. Obstacles To Effective Listening. Forms Of Nonlistening. Adapting Listening to Communication Goals. Guidelines for Effective Listening. PART II: WEAVING COMMUNICATION INTO RELATIONSHIPS. 7. EMOTIONS AND COMMUNICATION. Emotional Intelligence. The Nature Of Emotions. Obstacles To Effective Communication Of Emotions. Guidelines For Communicating Emotions Effectively. 8. COMMUNICATION CLIMATE: THE FOUNDATION OF PERSONAL RELATIONSHIPS. Elements Of Satisfying Personal Relationships. Confirming And Disconfirming Climates. Guidelines For Creating And Sustaining Healthy Climates. 9. MANAGING CONFLICT IN RELATIONSHIPS. Principles Of Conflict. Approaches To Conflict. Social Influences On Conflict.Communication Patterns During Conflict. Guidelines For Effective Conflict Communication During Conflict. 10. FRIENDSHIP IN OUR LIVES. The Nature Of Friendship. The Development And Rules Of Friendship. Pressures On Friendships. Guidelines For Communication Between Friends. 11. COMMITTED ROMANTIC RELATIONSHIPS. Committed Romantic Relationships. The Organization Of Romantic Relationships. Long-term Commitments. Challenges To Sustaining Romantic Relationships. Guidelines For Communication Between Romantic Partners. EPILOGUE: CONTINUING THE CONVERSATION. Communication Creates and Reflects Identity. Interpersonal Communication Is Central To Relationships. Interpersonal Communication Takes Place In A Diverse Social World. The Road Ahead. GLOSSARY. REFERENCES. SUBJECT INDEX.