Interpersonal Communication Reader / Edition 1

Interpersonal Communication Reader / Edition 1

by Joseph A. DeVito
ISBN-10:
0321083520
ISBN-13:
2900321083523
Pub. Date:
07/01/2001
Publisher:
Pearson

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Product Details

ISBN-13: 2900321083523
Publisher: Pearson
Publication date: 07/01/2001
Edition description: New Edition
Pages: 256
Product dimensions: 6.00(w) x 1.25(h) x 9.00(d)

Table of Contents

I. FOUNDATIONS OF INTERPERSONAL COMMUNICATION.

How to use communication: The Four Reasons Why Good Communication Is So Important.

How to give and receive information: Communication: A Process of Giving and Getting Information.

How to be popular: The Eight Habits of Highly Effective People.

How to assert your rights: Becoming an Assertive Communicator.

How to make the right impression: Self-Presentation.

How to understand another person's understanding: Different Stories: Why We Each See the World Differently.

How to listen more effectively: Listening Distortions.

How to manage feedback: Making Sure with Feedback.

How to ask questions: A Dozen Workable Ways to Ask Empowering Questions.

How to communicate with other cultures: Cultural Competence.

II. MESSAGES IN INTERPERSONAL COMMUNICATION.

How to understand language and gender: Language and Gender Differences.

How to communicate with men and women: The Big Three: Content, Style, and Structure.

How to say “I'm sorry”: Go Ahead, Say You're Sorry.

How to gossip for fun and profit: The Real Slant on Gossip.

How to use your face: Face It!

How to use eye contact: Eye Contact.

How to express criticism The TACTful Message: How to Give Criticism.

How to deal with lying: The Language of Lies.

How to e-mail politely: E-Etiquette.

III. INTERPERSONAL RELATIONSHIPS.

How to get the most out of relationships: Why Relationships Matter.

How to think clearlyabout relationships: Myths of the Ideal Relationship.

How to fight effectively: Twelve Characteristics of People who Resolve Conflicts Effectively.

How to communicate to help: Suggestions for Positive and Healing Communication.

How to communicate in close relationships: Studying Communication in Marriage.

How to deal with verbal abuse: Verbally Abusive Relationships.

Index.

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