Interpersonal Communication Reader / Edition 1 available in Paperback
|Edition description:||New Edition|
|Product dimensions:||6.00(w) x 1.25(h) x 9.00(d)|
Table of Contents
I. FOUNDATIONS OF INTERPERSONAL COMMUNICATION.
How to use communication: The Four Reasons Why Good Communication Is So Important.
How to give and receive information: Communication: A Process of Giving and Getting Information.
How to be popular: The Eight Habits of Highly Effective People.
How to assert your rights: Becoming an Assertive Communicator.
How to make the right impression: Self-Presentation.
How to understand another person's understanding: Different Stories: Why We Each See the World Differently.
How to listen more effectively: Listening Distortions.
How to manage feedback: Making Sure with Feedback.
How to ask questions: A Dozen Workable Ways to Ask Empowering Questions.
How to communicate with other cultures: Cultural Competence.
II. MESSAGES IN INTERPERSONAL COMMUNICATION.
How to understand language and gender: Language and Gender Differences.
How to communicate with men and women: The Big Three: Content, Style, and Structure.
How to say “I'm sorry”: Go Ahead, Say You're Sorry.
How to gossip for fun and profit: The Real Slant on Gossip.
How to use your face: Face It!
How to use eye contact: Eye Contact.
How to express criticism The TACTful Message: How to Give Criticism.
How to deal with lying: The Language of Lies.
How to e-mail politely: E-Etiquette.
III. INTERPERSONAL RELATIONSHIPS.
How to get the most out of relationships: Why Relationships Matter.
How to think clearlyabout relationships: Myths of the Ideal Relationship.
How to fight effectively: Twelve Characteristics of People who Resolve Conflicts Effectively.
How to communicate to help: Suggestions for Positive and Healing Communication.
How to communicate in close relationships: Studying Communication in Marriage.
How to deal with verbal abuse: Verbally Abusive Relationships.