Interpersonal Communication / Edition 3 available in Paperback
- Pub. Date:
About the Author
Sarah Trenholm is Professor of Speech Communication at Ithaca College.
Arthur Jensen is Professor of Communicaiton and Associate Dean of the College of Visual and Performing Arts at Syracuse University.
Table of ContentsPART ONE: INTRODUCTORY PERSPECTIVES. 1. Introduction: Communication and Competence. What is Communication? A Model of Communicative Competence. Skill Building: On Taking a Process Perspective. Process to Performance. 2. Interpersonal Communication: Building Relationships. What is Interpersonal Communication? The Nature of Dyads. The Role of Interpersonal Communication in Relationships. Relational Paths: Intimacy and Distance. Building Relationships: What Does It Take to be Relationally Competent? Skill Building: A Preview. Process to Performance. PART TWO: SENDING AND RECEIVING MESSAGES. 3. Nonverbal Competence. What Is Nonverbal Communication? The Functions of Nonverbal Codes: Three Ways to Use Them. The Structure of Nonverbal Codes: Seven Channels for Message Making. Balancing Nonverbal Codes: Compensating and Reciprocating. The Interplay of Verbal and Nonverbal Communication. Skill Building: Communicating Feelings. Process to Performance. 4. Verbal Competence. What Is Language? The Functions of Language. The Structure of Language: Three Levels of Meaning. Language, Power, and Politics. Skill Building: Initiating Conversation. Process to Performance. 5. Relational Competence. What Are Relational Messages? The Content of Relational Messages. How Relational Messages Affect Us. Pragmatic Patterns and Relational Sequences. Skill Building: Empathy and Perspective-Taking. Process to Performance. PART THREE: INTERPERSONAL PROCESSES. 6. Interpretive Competence: How We Perceive Individuals, Relationships, and Social Events. Why is Social Cognition Important in Interpersonal Communication? The Structure of Social Cognition. ThePerceptual Process: An Overview. Four Processes in Interpersonal Perception. Skill Building: Becoming a Competent Listener. Process to Performance. 7. Role Competence: Adapting to Social Expectations. Being Part of the Group: Following Social Rules. Choosing Our Roles. How Social Roles Affect Communication. Skill Building: Becoming More Mindful. Process to Performance. 8. Self-Competence: Establishing Individual Identities. The Self in History. Self-Concepts: Gaining Independence From Social Roles and Rules. Individual Differences and Interpersonal Communication. Skill Building: Improving Competence Through Self-Disclosure. Process to Performance. 9. Goal Competence: Interpersonal Influence. Communication and Strategic Interaction. Understanding Others' Needs. Identity and Influence: Source Characteristics. Planning Persuasive Messages: Compliance-Gaining Strategies. Interpersonal Influence and Goal Competence. Skill Building: Becoming More Assertive. Process to Performance. PART FOUR: RELATIONAL CONTEXTS. 10. Family Interaction Patterns. Maintaining Family Ties. The Family as a System: Structure and Function. The Evolving Family: Calibrating Change. Families in History. Family Communication Patterns. Communicative Competence and the Family. Skill Building: Communicating to Comfort. Process to Performance. 11. Intimate Relationships: Creating Dyadic Identities. Have People Always Had Intimate Relationships? How Are Intimate Relationships Formed Today? Interpersonal Attraction: Opening the Door. The Closer the Better: Revealing Self to Other. Two Close for Comfort: Maintaining Identity in Intimate Relationships. Communicative Competence and Intimate Relationships. Skill Building: Managing Interpersonal Conflict and Stress. Process to Performance. 12. Professional Relationships: Communicating with Colleagues and Other Strangers. Interpersonal Communication in Public Situations. Interpersonal Communication in Professional Dyads. Interpersonal Communication in Groups and Organizations. Professional Relationships and Communicative Competence. Skill Building: Creative Conflict Management and Negotiation. Process to Performance. 13. Cultural and Historical Influences: Communication Competence in Context. Cultural Influences. Communicative Competence and Culture. Historical Influences. Communicative Competence and Historical Change. Skill Building: Increasing Sensitivity to Context. Process to Performance. REFERENCES. INDEXES. ILLUSTRATION CREDITS.