Interpersonal Conflict / Edition 5

Interpersonal Conflict / Edition 5

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McGraw-Hill Higher Education

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Interpersonal Conflict / Edition 5

Written for the Interpersonal Conflict or Conflict Management course, this textbook examines the central principles of effective conflict management in all types of contexts—from romantic relationships to the workplace. With its combination of up-to-date research and examples, students will have both a theoretical and a practical foundation in conflict management.

Product Details

ISBN-13: 9780697327246
Publisher: McGraw-Hill Higher Education
Publication date: 08/01/1997
Edition description: Older Edition
Pages: 333
Product dimensions: 7.41(w) x 9.16(h) x 0.52(d)

Table of Contents

PrefacePart One: Conflict Components Chapter 1: Perspectives on Conflict Chapter 2: The Nature of Conflict Chapter 3: Goals: Saving Face and Getting What You Want Chapter 4: Power Chapter 5: Styles and Tactics Part Two: Conflict Intervention Chapter 6: Conflict Assessment Chapter 7: Negotiation Chapter 8: Transforming Your Conflicts: Engagement in the Midrange Chapter 9: Third-Party Intervention Chapter 10: Transcending Transgression:Forgiveness and Reconciliation Appendix References Name Index Subject Index

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