This book examines why conflicts arise and provides strategies for dealing effectively with relationships in the workplace. This is a practical guide with a section on harassment at work and what to do if conflict persists. It focuses on: rules of relationships; aspects of leadership and gender; personality and age differences; the role of our own beliefs and assumptions.
About the Author
Dr Edelmann is a well-known author and clinical psychologist with extensive counselling experience relating to occupational stress.
Table of Contents
1. Causes and consequences of interpersonal conflict.
2. The difficult boss.
3. Difficult colleagues.
4. Difficulties in professional relationships.
5. Harassment at work.
6. When conflicts persist.