ISBN-10:
0190269618
ISBN-13:
9780190269616
Pub. Date:
12/30/2015
Publisher:
Oxford University Press
Introduction to Human Communication: Perception, Meaning, and Identity / Edition 1

Introduction to Human Communication: Perception, Meaning, and Identity / Edition 1

by Susan R. Beauchamp, Stanley J. Baran

Paperback

View All Available Formats & Editions
Current price is , Original price is $99.95. You
Select a Purchase Option (New Edition)
  • purchase options
    $22.75 $99.95 Save 77% Current price is $22.75, Original price is $99.95. You Save 77.23861930965484%.
    • Free return shipping at the end of the rental period details
    • Textbook Rentals in 3 Easy Steps  details
    icon-error
    Note: Access code and/or supplemental material are not guaranteed to be included with textbook rental or used textbook.
  • purchase options
    $90.61 $99.95 Save 9% Current price is $90.61, Original price is $99.95. You Save 9%.
  • purchase options
    $49.83 $99.95 Save 50% Current price is $49.83, Original price is $99.95. You Save 50%.
    icon-error
    Note: Access code and/or supplemental material are not guaranteed to be included with textbook rental or used textbook.
  • purchase options

Product Details

ISBN-13: 9780190269616
Publisher: Oxford University Press
Publication date: 12/30/2015
Edition description: New Edition
Pages: 432
Sales rank: 85,170
Product dimensions: 9.90(w) x 7.90(h) x 1.00(d)

About the Author

Susan R. Beauchamp spent 15 years as a news and public affairs journalist before embarking on a college teaching career. She has carved out a special place for herself at Bryant as a sought-after public speaking coach and teacher and as the founder of the University's annual Public Speaking Colloquium.

Stanley J. Baran is the founding and current Chair of the Department of Communication at Bryant University where his research and teaching specialty is communication theory. He has published ten books, scores of scholarly articles, and sits or has sat on the editorial boards of five journals. His work has been translated into half a dozen languages.

Table of Contents

CONTENTS

Preface
PART 1 FOUNDATIONS OF COMMUNICATION

CHAPTER 1 The Communication Process: Perception, Meaning, and Identity
THE PROCESS OF MEANING-MAKING
From Transmission to Constitutive Models of Communication
THE POWER OF CULTURE
COMMUNICATION AND PERCEPTION
SIGNS AND SYMBOLS
Representational and Presentational Communication
COMMUNICATION AND IDENTITY
Symbolic Interaction and the Looking Glass
Frame Analysis
WHAT DOES COMMUNICATION GIVE YOU THE POWER TO DO?
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
Thumbnail Theory: Symbolic Interaction and the Looking Glass
Thumbnail Theory: Frame Analysis
SIGNIFICANT TERMS
Box: Communication in the Workplace: Communicating Well To Land That Job
Box: Introduction to Ethical Communication
Box: Introduction to Personally Responsible Communication
Box: Introduction to Socially Responsible Communication

CHAPTER 2 Communication Research and Inquiry
DEFINING THEORY
Scientific Inquiry
THREE PHILOSOPHICAL QUESTIONS THAT SHAPE SCIENTIFIC INQUIRY
DIFFERENT TRADITIONS OF COMMUNICATION INQUIRY
Postpositivst Theory and Research
Interpretive Theory and Research
Critical Theory and Research
TOOLS OF OBSERVATION-DIFFERENT RESEARCH METHODS
Experiments
Surveys
Textual Analysis
Mixing Methods and Traditions
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Box: Socially Responsible Communication: Communication Inquiry Needs to Be Bigger!
Box: Communication in the Workplace: The Benefits of Critical Thinking
Box: Personally Responsible Communication: Solving Not-So-Well-Posed Problems
Box: Ethical Communication: Where Do You Draw the Line?

CHAPTER 3 Verbal Communication
THE STRUCTURE OF LANGUAGE
LANGUAGE AND THOUGHT
Linguistic Relativity Hypothesis
Metaphor
The Ladder of Abstraction
THE FUNCTIONS OF LANGUAGE
LANGUAGE AND MEANING MAKING
Situational, Social, and Cultural Meaning
Syntactic Ambiguity
Euphemisms
LANGUAGE AND PROTECTING SELF-IDENTITY: POLITENESS THEORY
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Linguistic Relativity Hypothesis
Thumbnail Theory: Theory of Metaphor
Thumbnail Theory: The Ladder of Abstraction
Box: Socially Responsible Communication: WAR! What is it Good For?
Box: Communication in the Workplace: Speaking Well to do Well
Box: Ethical Communication: Lying
Box: Personally Responsible Communication: Speaking Inclusively

CHAPTER 4 Nonverbal Communication
WHAT IS NONVERBAL COMMUNICATION?
Verbal Communication versus Nonverbal Communication
THEORY OF NONVERBAL CODING SYSTEMS
Framing Verbal Interactions
TYPES OF NONVERBAL CODING SYSTEMS
THE ROLE OF NONVERBAL COMMUNICATION IN MEANING MAKING AND IDENTITY
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Box: Ethical Communication: Freedom of Expression versus Professional Attractiveness
Box: Communication in the Workplace: On-The-Job Nonverbal Communication
Box: Personally Responsible Communication: Touching in the Workplace
Box: Socially Responsible Communication: How We Spend Our Time

CHAPTER 5 Listening
WHAT IS LISTENING?
The Importance of Listening
MISCONCEPTIONS ABOUT LISTENING
THE COMPONENTS OF EFFECTIVE LISTENING
BARRIERS TO EFFECTIVE LISTENING
Physical Noise
Psychological Noise
Physiological Noise
Semantic Noise
External Distractions
Counterproductive Listening Styles
TYPES OF LISTENING
BECOMING AN EFFECTIVE LISTENER
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: The HURIER Model of Listening
Box: Communication in the Workplace: The 80/20 Rule
Box: Personally Responsible Communication: Being an Active Listener
Box: Ethical Communication: The Ethics of Listening
Box: Socially Responsible Communication: Questioning Our Cultural Speakers

PART 2 COMMUNICATION CONTEXTS

CHAPTER 6 Relational and Conflict Communication
THE VALUE OF RELATIONSHIPS
The Provisions of Relationships
THE ROLE OF INTERPERSONAL COMMUNICATION
DEVELOPING AND MAINTAINING RELATIONSHIPS THROUGH INTERPERSONAL COMMUNICATION
Uncertainty Reduction Theory
Social Penetration Theory
Social Exchange Theory
Relational Dialectics Theory
INTERPERSONAL COMMUNICATION AND CONFLICT
Types of Conflict
Stages of Interpersonal Conflict
Conflict Management Styles
RESOLVING CONFLICT: WHAT TO DO AND WHAT NOT TO DO
What to Do
What Not to Do
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
Thumbnail Theory: Uncertainty Reduction Theory
Thumbnail Theory: Social Penetration Theory
Thumbnail Theory: Social Exchange Theory
Thumbnail Theory: Relational Dialectics Theory
SIGNIFICANT TERMS
Box: Communication in the Workplace: Mastering the Soft Skills
Box: Personally Responsible Communication: It Takes Two to Tango, but Someone Has to Lead
Box: Socially Responsible Communication: Beauty is Only Screen Deep
Box: Ethical Communication: Sugar-Coated Hostility.

CHAPTER 7 Communicating in Small Groups
THE DIFFERENT TYPES OF GROUPS
DYNAMICS OF GROUP STRUCTURE
Informal and Formal Communication in Groups
The Five Stages of Group Development
Group Cohesion and Breakdown
STYLES OF LEADERSHIP
Forms of Power
IMPROVING YOUR GROUP COMMUNICATION SKILLS
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Structuration Theory
Thumbnail Theory: Systems Theory
Box: Socially Responsible Communication: Forming a Group
Box: Personally Responsible Communication: Structuration Theory
Box: Ethical Communication: Systems Theory and Our Responsibility to the Group
Box: Communication in the Workplace: 12 Cs for Successful Teamwork

CHAPTER 8 Organizational Communication
ORGANIZATIONAL COMMUNICATION
Types and Movement of Organizational Messages
Upward Messages
Downward Messages
Horizontal Messages
THE ORGANIZATION AS A SYSTEM
POSITIVE AND NEGATIVE ORGANIZATIONAL COMMUNICATION TRAITS
ORGANIZATIONAL CLIMATE AND CULTURE
Strong Organizational Cultures
Dealing With Diversity in an Organizational Culture
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Weber's Theory of Bureaucracy
Box: Ethical Communication: Could You Blow the Whistle?
Box: Personally Responsible Communication: Status Update: I've Just Been Fired
Box: Socially Responsible Communication: Doing Well by Doing Good
Box: Communication in the Workplace: Dealing with On-the-Job Conflict

CHAPTER 9 Intercultural Communication
WHAT IS INTERCULTURAL COMMUNICATION?
OBSTACLES ASSOCIATED WITH INTERCULTURAL COMMUNICATION
THE "NATURALNESS" OF PREJUDICE: TWO THEORIES OF CULTURE AND IDENTITY
Social Identity Theory
Identity Negotiation Theory
ACCELERATORS TO INTERCULTURAL COMMUNICATION
FACTORS INFLUENCING CULTURAL DEVELOPMENT
HOW CULTURAL VALUES SHAPE COMMUNICATION
ATTITUDES TOWARD DIVERSITY AND THE PROBLEM OF TOLERANCE
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Social Identity Theory
Thumbnail Theory: Identity Negotiation Theory
Thumbnail Theory: Hofstede's Dimensions of Cultural Differentiation
Thumbnail Theory: Hall's Differentiation of High and Low Context Cultures
Thumbnail Theory: Howell's Levels of Intercultural Communication Competence
Box: Personally Responsible Communication: Cultural Participation
Box: Socially Responsible Communication: Stereotyping versus Generalizing
Box: Communication in the Workplace: Improving On-the-Job Intercultural Communication.
Box: Ethical Communication: Racial Profiling

CHAPTER 10 Mass Communication
WHAT IS MASS COMMUNICATION?
Interpersonal Communication versus Mass Communication
CULTURE, COMMUNICATION, AND MASS MEDIA
CHARACTERISTICS OF THE MEDIA CONSUMER
THE CHARACTERISTICS OF MEDIA INDUSTRIES
THEORIES OF MASS COMMUNICATION
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Cultivation Theory
Thumbnail Theory: Social Cognitive Theory
Thumbnail Theory: Social Responsibility Theory
Box: Personally Responsible Communication: The Third-Person Effect
Box: Ethical Communication: The Role of the Photojournalist
Box: Communication in the Workplace: Finding a Career in the Media
Box: Socially Responsible Communication: Social Responsibility Theory

CHAPTER 11 Media Literacy
WHAT IS MEDIA LITERACY?
MEDIA LITERACY SCHOLARSHIP
Three Examples of Media Literacy Research
MEDIA LITERACY QUESTIONS
SOME CORE CONCEPTS OF MEDIA LITERACY
WHAT DOES IT MEAN TO BE MEDIA LITERATE?
MEDIA LITERACY, IDENTITY, AND MEANING MAKING
THE SKILL OF BEING MEDIA LITERATE
MEDIA LITERACY AND DEMOCRACY
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Box: Communication in the Workplace: Careers in Media Literacy
Box: Ethical Communication: Advertising to Children
Box: Socially Responsible Communication: Fighting the Kinderculture
Box: Personally Responsible Communication: Being a Proactive Media Consumer

CHAPTER 12 Social Media
THE PROMISE AND PERIL OF NEW COMMUNICATION TECHNOLOGIES
A CONNECTED WORLD
THE DARK SIDE OF NEW COMMUNICATION TECHNOLOGY
Addiction
Depression
Distraction
COMPUTER-MEDIATED COMMUNICATION
Social Network Sites and Identity Construction and Maintenance
The Internet and Interpersonal Communication
Social Isolation
Shy and Popular Users
Facebook Envy and Our Sense of Well-Being
Self-Disclosure and Relational Development
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Transactive Memory
Thumbnail Theory: Cues-Filtered-Out Theory
Thumbnail Theory: Social Information Processing Theory
Thumbnail Theory: Expectancy Violation Theory
Thumbnail Theory: Media Richness Theory
Box: Socially Responsible Communication: Social Media, Social Connection, and Social Power
Box: Ethical Communication: Who Owns the Social Networking You?
Box: Communication in the Workplace: E-mail vs Social Networking Sites
Box: Personally Responsible Communication: Internet Addiction Self-Diagnosis.

CHAPTER 13 Persuasion and Social Influence
WHAT IS PERSUASION?
THE IMPORTANCE OF UNDERSTANDING PERSUASION
VALUES, ATTITUDES, BELIEFS, AND BEHAVIORS
ATTITUDE AND BEHAVIOR
THE SELECTIVE PROCESSES
WHAT FACTORS INFUENCE PERSUASION?
Source Characteristics
Message Characteristics
Receiver Characteristics
THE ELABORATION LIKELIHOOD MODEL OF PERSUASION
PROCESSES OF ATTITUDE CHANGE
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Speech Acts Theory
Thumbnail Theory: Balance Theory
Thumbnail Theory: Dissonance Theory
Thumbnail Theory: Elaboration Likelihood Model
Thumbnail Theory: Heuristic-Systematic Model
Box: Communication in the Workplace: Four Do's and Four Don'ts of Workplace Persuasion
Box: Personally Responsible Communication: Would the Razor Switch Hands Today?
Box: Socially Responsible Communication: The Federal Trade Commission and Advertiser Credibility
Box: Ethical Communication: The TARES Test

CHAPTER 14 Health Communication
COMMUNCATION AND A LONG AND HEALTHY LIFE
HEALTH COMMUNICATION IN PROVIDER-CLIENT SETTINGS
HEALTH COMMUNICATION CONTEXTS
Friends and Family
Support Groups
Hospital Culture
Entertainment Mass Media
HEALTH COMMUNICATION AND THE INTERNET
HEALTH COMMUNICATION CAMPAIGNS
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Thumbnail Theory: Health Belief Model
Box: Socially Responsible Communication: Speak Up
Box: Ethical Communication: Direct-to-Consumer Prescription Drug Advertising
Box: Personally Responsible Communication: The Health Belief Model
Box: Communication in the Workplace: Getting Health Messages to Employees

CHAPTER 15 Public Speaking
THE IMPORTANCE OF PUBLIC SPEAKING
TYPES OF SPEECHES
A CRASH COURSE IN PUBLIC SPEAKING
IDENTIFYING THE STEPS OF SPEECH PREPARATION
OVERCOMING PUBLIC SPEAKING ANXIETY
REVIEW OF LEARNING OUTCOMES
QUESTIONS FOR REVIEW
QUESTIONS FOR DISCUSSION
SIGNIFICANT TERMS
Box: Communication in the Workplace: On-the-Job Public Speaking
Box: Socially Responsible Communication: Political Satire in the Contemporary Culture
Box: Ethical Communication: Plagiarism and Public Speaking
Box: Personally Responsible Communication: Public Speaking Self-Assessment

Appendix: Interviewing
Glossary
References
Credits
Index

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews