ITIL? Practitioner Guidance
ITIL? Practitioner Guidance

ITIL? Practitioner Guidance

by The Stationery Office (Editor)


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Product Details

ISBN-13: 9780113314874
Publisher: The Stationery Office
Publication date: 01/25/2016
Pages: 176
Sales rank: 349,282
Product dimensions: 8.40(w) x 11.00(h) x 0.40(d)

About the Author

Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.

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