Keeping Your Valuable Employees: Retention Strategies for Your Organization's Most Important Resource

Keeping Your Valuable Employees: Retention Strategies for Your Organization's Most Important Resource

by Suzanne Dibble, Dibble

Hardcover

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Product Details

ISBN-13: 9780471320531
Publisher: Wiley
Publication date: 09/23/1999
Pages: 284
Product dimensions: 6.36(w) x 9.47(h) x 1.13(d)

About the Author

SUZANNE DIBBLE is President of Professional Skills, Inc., a highly successful HR management consulting firm. Prior to founding Professional Skills, Inc., she was a human resources executive at Michigan Consolidated Gas Company.

Table of Contents

WHY WE ARE WHERE WE ARE.

Who Tore Up the Old Contract?

The New Contract.

As We Go Forward.

FOUNDATIONS OF RETENTION.

Retention Starts with...Job Descriptions, Recruitment, Selection,Orientation.

Retention Starts with Job Descriptions.

Retention Starts with Recruitment.

Retention Starts with Selection.

Retention Starts with Orientation.

MANAGING RETENTION.

Managing Retention.

Let's Talk about Money.

Development and Career Opportunity.

Work Environment.

Performance Management.

Work, Family, and Flextime.

Counteroffers: When We Are About to Lose Someone We Want toRetain.

PUTTING IT TOGETHER.

Becoming an Employer of Choice.

SURVEY RESEARCH.

Survey of Factors Influencing Employees to Stay With or Leave TheirEmployers.

OTHER RESOURCES.

Ten Rules for Effectively Not Retaining the Employees You Want toKeep.

Employee Satisfaction Survey: Taking the Measure of theOrganization.

Employee Handbook.

Exit Interview.

Bibliography.

Resources.

Index.

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