ISBN-10:
0323396720
ISBN-13:
9780323396721
Pub. Date:
06/07/2016
Publisher:
Elsevier Health Sciences
Kinn's The Administrative Medical Assistant: An Applied Learning Approach / Edition 13

Kinn's The Administrative Medical Assistant: An Applied Learning Approach / Edition 13

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Product Details

ISBN-13: 9780323396721
Publisher: Elsevier Health Sciences
Publication date: 06/07/2016
Edition description: New Edition
Pages: 544
Sales rank: 383,561
Product dimensions: 8.50(w) x 10.80(h) x 0.90(d)

Table of Contents

Unit 1: Introduction to Medical Assisting 1. The Medical Assistant and Competency-Based Education 2. The Medical Assistant and the Healthcare Team 3. Professional Behavior in the Workplace 4. Therapeutic Communications 5. Patient Education 6. Medicine and Law 7. Medicine and Ethics

Unit 2: Ambulatory Care Administration 8. Technology and Written Communication in the Medical Office 9. Telephone Techniques 10. Scheduling Appointments and Patient Processing 11. Daily Operations in the Ambulatory Care Setting 12. The Health Record 13. Administrative Pharmacology Applications

Unit 3: Coding and Medical Billing Procedures 14. Basics of Diagnostic Coding 15. Basics of Procedural Coding 16. Basics of Health Insurance 17. Medical Billing and Reimbursement

Unit 4: Medical Office Administrative Functions 18. Patient Accounts, Collections and Practice Management 19. Banking Services and Procedures 20. Supervision and Human Resources Management 21. Medical Practice Marketing and Customer Service

Unit 5: Assisting with Medical Specialties 22. All-Hazard Preparedness and Assisting with Medical Emergencies

Unit 6: Career Development 23. Career Development and Life Skills

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