Knowledge Management / Edition 2 available in Paperback
Knowledge management is the fast-track route to leveraging the intellectual capital in your organisation. It covers the key areas of knowledge management, from identifying knowledge in an organisation to promoting and facilitating knowledge sharing and innovation. It takes examples and lessons from some of the world's most successful business, including Shell Oil, British Aerospace, Dow Chemical and the World Bank, and ideas from the smartest thinkers, including Peter drucker, Michael Polanyi, and Ikujiro Nonaka. It includes a glossary of key concepts and a comprehensive resources guide. Knowledge management surveys the technology, the strategies and the practice of the subject to give you the expertise you need to act fast.
|Product dimensions:||4.92(w) x 6.97(h) x 0.44(d)|
About the Author
Carl Frappaolo has been a knowledge management practitioner for over a decade. He has consulted with major firms in North America, Europe and Asia in helping them build their knowledge management practices and has written for a variety of publications, including Forbes, Information Week, Knowledge Management. He is co-author of EDMS: A Portable Consultant and Smart Things to Know About Knowledge Management.
Table of Contents
01 Introduction to Knowledge Management.
02 What is Knowledge Management?
03 The Evolution of Knowledge Management.
04 The E-Dimension of Knowledge Management.
05 The Global Dimension of Knowledge Management.
06 The State of the Art of Knowledge Management.
07 Knowledge Management in Practice – Success Storie.
08 Key Concepts and Thinkers in Knowledge Management.
09 Resources for Knowledge Management.
10 Ten Steps to Making Knowledge Management Work.
Frequently Asked Questions (FAQs).
Most Helpful Customer Reviews
This book was smaller than I expected - a pocket size book - which could come in handy, but it meant there was less in it than I had expected. It covers the basic concepts of knowledge management well enough, with some good examples. I did not feel it was an incredibly practical book though, despite its attempts to set out a step by step guide for knowledge management. I felt it did not really explain in a clear and generic manner how to implement and carry through a knowledge management strategy - primarily because the book was too short.This was also not the most readable guide ever. It was not actually hard going, but the style was not particularly engaging.The book also comes to a rather abrupt end before churning out a huge and useful glossary and plenty of lists of further reading. All in all this is a pretty good primer, but further reading will be required.