This book provides an introduction to the field of knowledge management. Taking a learning-centric rather than information-centric approach, it emphasizes the continuous acquisition and application of knowledge. The book is organized into three sections, each opening with a classic work from a leader in the field. The first section, Strategy, discusses the motivation for knowledge management and how to structure a knowledge management program. The second section, Process, discusses the use of knowledge management to make existing practices more effective, the speeding up of organizational learning, and effective methods for implementing knowledge management. The third section, Metrics, discusses how to measure the impact of knowledge management on an organization. In addition to the classic essays, each section contains unpublished works that further develop the foundational concepts and strategies.
|Product dimensions:||7.00(w) x 9.00(h) x 1.30(d)|
Most Helpful Customer Reviews
I am the editor for this book and I thought it would be helpful to include an overview of the target audience and highlights of the included works in the collection. This collection is a targetted at leaders in government, industry, or academia who are interested in starting or evaluating a knowledge management program, are currently implementing a knowledge management program, or are simply interested in expanding their understanding of knowledge management. Featured works include: Introduction by Margaret Wheatley on, 'Can Knowledge Management Succeed Where Other Efforts Have Failed?' A reflection by Peter Senge on what has been learned since his seminal, 'The Leader¿s New Work: Building Learning Organizations' Dr. David J. Skyrme on 'Developing a Knowledge Strategy: From Management to Leadership' An introduction by Bipin Junnarkar, CKO of Gateway, on 'Sharing and Building Context' A reflection by Hirotaka Takeuchi and Ikujiro Nonaka on what has been learned since their seminal work, 'The Knowledge Creating Company' Dorothy Leonard on 'Tacit Knowledge, Unarticulated Needs and Empathic Design in New Product Development' Dr. Karl-Erik Sveiby on 'Measuring Intangibles and Intellectual Capital' Dr. Nick Bontis on 'Managing Organizational Knowledge by Diagnosing Intellectual Capital'