La asertividad

Assertiveness is a powerful resource for developing more positive and harmonious relationships with others, for it allows us to express what we feel, think and need, without assaulting others or being assaulted ourselves. This book is an essential treatise on communication and human relations within which the reader will find a great number of examples and real-life situations that will seem very familiar, as well as many ideas and solutions that he will be able to apply to both his persona...