Leadership is Everyone's Business, Participant Workbook / Edition 3

Leadership is Everyone's Business, Participant Workbook / Edition 3

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Leadership is Everyone's Business, Participant Workbook / Edition 3

Created specifically for individual contributors–that is people in organizations who have the capacity to lead and influence others, but don’t have formal management responsibilities, this program underlines the authors’ philosophy that leadership is not a place or position in organizations or just reserved for a few at the top.

This Participant Workbook is designed to accompany you on an exciting journey of self-discovery. Grounded in Kouzes and Posner’s celebrated Five Practices of Exemplary Leadership® model, the interactive pages help you to uncover the deeper meanings of 

·        Model the Way

·        Inspire a Shared Vision

·        Challenge the Process

·        Enable Others to Act

·        Encourage the Heart

Product Details

ISBN-13: 9780787986933
Publisher: Wiley
Publication date: 11/10/2006
Series: J-B Leadership Challenge: Kouzes/Posner Series , #86
Edition description: Revised Edition
Pages: 96
Product dimensions: 8.40(w) x 10.80(h) x 0.28(d)

About the Author

James M. Kouzes and Barry Z. Posner are among the most sought-after scholars and educators on the subjects of leadership and leadership development. They've been working, writing, and teaching in this rich area for over twenty-five years.

Read an Excerpt

Leadership is Everyone's Business, Participant Workbook

By James M. Kouzes Barry Z. Posner


Copyright © 2006 James M. Kouzes
All right reserved.

Chapter One


"We all have to ask ourselves, 'How do I go to work today and do something that will move the enterprise and myself another step in the right direction?'" -Elaine Fortier, New Focus


lead to go; to travel; to guide

We are all on our way somewhere else. We are all making the journey into a changed world called "the future."

We never travel alone. We have to work together to make our dreams become realities. To make this journey successfully we will all have to become leaders.

This section is called Orienteering, after the sport that's been called "the thinking person's cross-country race." In orienteering, participants use a compass and a map to set the best and fastest course through unfamiliar territory.

Leadership is a lot like orienteering. You're expected to find your way through the unknown, and you're expected to help others find theirs. You're expected to participate. There are no spectators in orienteering, and there are no spectators in leadership. Everyone has an important role to play in charting the course to success.


Max De Pree, retired Chairman and CEO of Herman Miller Inc. and author of Leadership Is an Art, talks about "roving leadership."Roving leaders, he says, "are those indispensable people in our lives who take charge when we need them." A roving leader can be anyone who chooses to rise to the occasion based on competence and willingness to take ownership of a problem.

While some leaders hold a position, roving leaders come forward when the situation calls for it.

Here's an example of roving leadership. A customer has a heart attack while waiting in line at the bank. Who's in charge? The bank manager? In all likelihood, a roving leader-a doctor, a nurse, or a bystander trained in CPR-will step forward. Another will call the ambulance. A third will move the crowd back. The situation doesn't call for people with position or authority, but for people with knowledge and initiative.

We're all roving leaders.


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As a result of participating in the Leadership Is Everyone's Business(r) Workshop, you will be able to:

Understand the meaning and value of individual leadership.

Identify your own existing leadership strengths and areas to improve.

Understand and describe The Five Practices of Exemplary Leadership(r)

Create an action plan for taking the next steps in your development as a leader


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In our research, we asked people how they learned to lead. According to our study and the findings of other researchers, there are three primary sources of learning:

Your Personal-Best Leadership Experience is your best lesson in leadership development. Experience-not course work-is the best teacher.


In preparing for this workshop, you wrote about your Personal Best as a leader. Take a few moments now to review your notes and get ready to tell your story. Be prepared to hear about some extraordinary accomplishments from your colleagues.

1. Share your Personal Best. Take turns telling your stories. When it's your turn, summarize the story to capture the essence of the situation, the key actions, and the leadership lessons.

As you listen to your colleagues, take notes on the next page about what behaviors, attitudes, and factors seem to be the keys to the success of each leadership event.

2. Discuss the stories. When you've all told your stories, discuss the notes you've made. Share your observations, asking yourself:

What do the keys to "Personal-Best Leadership" seem to be?

What common elements run through the stories?

Use page 10 of this workbook to summarize the leadership actions and practices that were common to your group's Personal-Best stories.

3. Make a flip chart summary. List the 5-7 key common elements in your group's stories that contribute to Personal-Best Leadership. Post the page where all the workshop participants can see it.


Use this page to take notes on the themes and lessons of Personal-Best Leadership based on the stories told by your group members.

________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________


Use this page to list leadership actions and practices that were common to all or most Personal-Best stories in your group. ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________


In today's fast-moving, complex world, leadership must be everyone's business. At work and home, church and school, we face new and difficult choices. We can't always wait until "the boss" is available to make decisions and take action. We have to be leaders ourselves.

As the saying goes, we "lead" our lives. We call on leadership skills, vision, and teamwork to balance our obligations, ambitions, and resources at work and in the wider world.

Throughout our lives, as we grow and learn and cope with the challenge of change, we don't do it alone. And as we call on others, we use the essential skills of leadership to pursue our goals.

By studying times when leaders performed at their personal best, we were able to identify Five Practices common to most extraordinary leadership achievements. When leaders do their best, they Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart.


1 MODEL the Way

Find your voice by clarifying your personal values.

Set the example by aligning actions with shared values.

__________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________

2 INSPIRE a Shared Vision

Envision the future by imagining exciting and ennobling possibilities.

Enlist others in a common vision by appealing to shared aspirations.

__________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________

3 CHALLENGE the Process

Search for opportunities by seeking innovative ways to change, grow, and improve.

Experiment and take risks by constantly generating small wins and learning from mistakes. __________________________________________________ __________________________________________________ __________________________________________________

4 ENABLE Other to Act

Foster collaboration by promoting cooperative goals and building trust.

Strengthen others by sharing power and discretion.

__________________________________________________ __________________________________________________ __________________________________________________

5 ENCOURAGE the Heart

Recognize contributions by showing appreciation for individual excellence.

Celebrate the values and victories by creating a spirit of community.

__________________________________________________ __________________________________________________ __________________________________________________


What does the LPI measure?

The LPI was developed to validate Jim Kouzes' and Barry Posner's findings from their Personal-Best Leadership case studies. Their goal was to assess the extent to which the behaviors would predict current and future leadership effectiveness. The research data from literally hundreds of thousands of people consistently shows that leaders who engage in the behaviors measured by the LPI are more effective and successful than those who engage in them less frequently.

When you completed the LPI, you used a ten-point scale ranging from "almost never" (1) to "almost always" (10) to indicate how frequently you engage in 30 leadership behaviors, six behaviors for each of The Five Practices. The ranking on one practice does not affect the ranking on any of the others.

The LPI provides information about your perceptions of your leadership behaviors; it does not evaluate your IQ, leadership style, management skill, or personality.

The research demonstrates that increasing the frequency with which you engage in the behaviors measured by the LPI-in other words, The Five Practices-will make you a more effective leader. That's a key objective for this workshop: Learning what The Five Practices of Exemplary Leadership(r) entail and developing your ability to comfortably engage in them more frequently than you are doing today.

For more about the research, visit www.leadershipchallenge.com.


1. Take out your LPI and transfer your score for each item to the corresponding item below. Add up the total for each Practice.

2. Graph your score for each Practice on page 18. In the vertical section for each practice, put a dot where your score falls. Then connect the dots.

3. Answer the questions on pages 19-21.

Question # Model the Way Score

11 I follow through on promises and commitments that I make.

6 I spend time and energy making certain that the people I work with adhere to the principles and standards we have agreed on.

1 I set a personal example of what I expect of others.

21 I build consensus around a common set of values for running our organization.

16 I ask for feedback on how my actions affect other people's performance.

26 I am clear about my philosophy of leadership.


Inspire a Shared Vision

2 I talk about future trends that will influence how our work gets done.

17 I show others how their long-term interests can be realized by enlisting in a common vision.

12 I appeal to others to share an exciting dream of the future.

27 I speak with genuine conviction about the higher meaning and purpose of our work.

22 I paint the "big picture" of what we aspire to accomplish.

7 I describe a compelling image of what our future could be like.


Challenge the Process

23 I make certain that we set achievable goals, make concrete plans, and establish measurable milestones for the projects and programs that we work on.

3 I seek out challenging opportunities that test my own skills and abilities.

8 I challenge people to try out new and innovative ways to do their work.

13 I search outside the formal boundaries of my organization for innovative ways to improve what we do.

28 I experiment and takes risks, even when there is a chance of failure.

18 I ask "What can we learn?" when things don't go as expected.


Enable Others to Act

14 I treat others with dignity and respect.

24 I give people a great deal of freedom and choice in deciding how to do their work.

4 I develop cooperative relationships among the people I work with.

9 I actively listen to diverse points of view.

19 I support the decisions that people make on their own.

29 I ensure that people grow in their jobs by learning new skills and developing themselves.


Encourage the Heart

30 I give the members of the team lots of appreciation and support for their contributions.

5 I praise people for a job well done.

25 I find ways to celebrate accomplishments.

20 I publicly recognize people who exemplify commitment to shared values.

10 I make it a point to let people know about my confidence in their abilities.

15 I make sure that people are creatively rewarded for their contributions to the success of our projects.




On which Practice did you score highest? This is the one with which you feel the most comfortable. ________________________________________________________________________

What do you think are your strengths as a leader? Which leadership behaviors are most comfortable for you to use? Why? How do you use them in your job?

Statement # ___. _______________________________________________________ ________________________________________________________________________

Statement # ___. _______________________________________________________ ________________________________________________________________________

Statement # ___. _______________________________________________________ ________________________________________________________________________

Statement # ___. _______________________________________________________ ________________________________________________________________________

Statement # ___. _______________________________________________________ ________________________________________________________________________

Statement # ___. _______________________________________________________ ________________________________________________________________________


On which Practice did you score the lowest? This is the one with which you feel the least comfortable.


With your new and increased awareness about leadership, what are five or six specific leadership behaviors that you would like to engage in more frequently? Why?

Statement # ___. _____________________________________________________________ ______________________________________________________________________________

Statement # ___. _____________________________________________________________ ______________________________________________________________________________

Statement # ___. _____________________________________________________________ ______________________________________________________________________________

Statement # ___. _____________________________________________________________ ______________________________________________________________________________

Statement # ___. _____________________________________________________________ ______________________________________________________________________________

Statement # ___. _____________________________________________________________ ______________________________________________________________________________

Action Steps

What actions would you like to take in the near future to improve your leadership ability? How might you apply the leadership practices in your job? Be as specific as possible.


At the beginning of any journey, it's critical to get your bearings. That's what we've done in this module. We've oriented ourselves to the landscape of leadership. We've also discovered that each of us has a Personal-Best Leadership Experience that provides a foundation for our development, taken a close look at our strengths and opportunities to improve, and identified some actions we can take to improve our leadership abilities.

Key Learnings

Leadership is everyone's business.

Leadership development is self-development.

Leadership is a set of skills and abilities that can be learned.

Leadership development is not an event; it's an ongoing process.


Excerpted from Leadership is Everyone's Business, Participant Workbook by James M. Kouzes Barry Z. Posner Copyright © 2006 by James M. Kouzes. Excerpted by permission.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

Table of Contents










Suggestions for Becoming a Better Leader.

The Journey Continues: Ten Ways to Keep Your Leadership Development Alive.


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