Learning Team Skills / Edition 2 available in Paperback
Broad, practical coverage of team skills offered in a conversational tone that encourages reader participation.
Teams offer us many advantages as an organized way to accomplish tasks — but what are the best methods and practices for harnessing the full power of a team successfully? In its second edition, Learning Team Skills offers insight into how both those in a college and corporate environment can use teambuilding skills as well as their individual strengths to create, participate in, and lead successful working teams. With a concise format and relaxed tone, this text teaches readers about the overwhelming advantages of teamwork over individual striving as well as how teams can foster meaningful interpersonal relationships, aide in conflict resolution, and, in due course, lead to goal achievement.
The newly-revised second edition of this practical and interactive text retains its many reader participation features and true-to-life anecdotes while adding major new sections on best practices for virtual teams; ways to diagnose team problems; measurement instruments for evaluating the motivation of team members; cultural considerations when building a strong team; effective inclusion of team members born after 1985, and more than a dozen online resources for forming and managing excellent teams.
About the Author
Arthur H. Bell is Executive Director of MBA Programs and Professor of Management Communication in the School of Business and Professional Studies at the University of San Francisco. He holds his Ph.D. from Harvard University and is the author of 51 books on management, communication, language, and literature topics. Art is an avid cyclist and a jazz pianist in his spare time. Together, books by Bell and Smith have been translated into 16 languages.
Dayle M. Smith is Director of the Honors Program and Professor of Management in the school of Business and Professional Studies at the University of San Francisco. She has written 12 books on a variety of management topics, ranging from employee motivation to the challenges for women in the workplace to leadership development. Dayle is a club tennis player and an active community leader.
We encourage you to visit this Blog at www.learningteamskills2epearson.blogspot.com. The authors will be answering student and faculty questions here as well as adding interesting articles and other pieces on team skills.
Read an Excerpt
As with other books in this series, we intend this discussion of teams to be more of a conversation than a lecture. At frequent points throughout these chapters, you will have a chance to "talk back" in the Your Turn exercises. We hope you will use these opportunities to write down your experiences, attitudes, objections, insights, and feedback. In this way you will participate with us in learning about teams and their importance in organizational life.
You can talk back in a more immediate way by e-mailing us with your questions, comments, thoughts, and reflections about the contents of this book. Please contact us at email@example.com plan to receive a response within 48 hours or sooner.
Table of Contents
Chapter 1 Why Teams?
Teams and Buy-In
Teams and Censorship, Pro and Con
Teams and Cross-Training
Teams and Follow-Up Responsibilities
Teams and the Social Aspect of Enterprise
Chapter 2 Assessing Your Team Experience and Insights
Chapter 3 Building a Balanced Team
The Importance of Balance
Causes of Team Imbalance
How and When to Plan for Balance
The Limits of Personality Tests
Making the Most of Gender Balance
Characteristics of Men’s and Women’s Communication Habits
Chapter 4 Becoming a Team Member and a Team Leader
How to Know If Your Organization Needs Teams
Putting Together Your Case for a Team
A Sample Communication to Management Regarding Team Formation
Preparing for Team Membership
Preparing to Lead a Team
Activities for the First Team Meeting
Writing an Informal Agenda for Team Meetings
Taking Notes or Minutes for Team Meetings
Keeping the Team Informed Between Meetings
Chapter 5 Observing Team Leadership Skills at Work
Welcome to the New Employee Orientation Team
The Meeting Begins
Chapter 6 Observing Team Member Skills at Work
Welcome Back to the New Employee Orientation Team
The Meeting Begins Again
Chapter 7 Understanding and Resolving Team Problems
A Case History of a Troubled Team
Teaching People How to Be Team Members
Five Common Team Problems and Tools for Repair and Prevention
How People Indicate That a Team Is in Trouble
A Lighter Look at the Challenge of Managing a Team
Chapter 8 Motivating Team Members and Leaders
Eight Motivators for Productive Teams
Chapter 9 Completing Collaborative Projects Through Teamwork
Why Teams Often Have Trouble with Collaborative Projects
Why Collaborative Projects Are Good for Teams and Good for Business
Steps in the Collaborative Process for Documents and Presentations
Guidelines for the Team Leader of a Collaborative Project
Chapter 10 Developing Intercultural Teams
Shared Information Without a Shared Culture
What’s at Stake in Understanding Cultural Differences
Grasping the Deeper Aspects of Cultural Difference
Communication in the Intercultural Team Meeting