Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation

Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation

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Overview

Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation by Sandra Burund, Sandra Tumolo, Marie Tumolo

Leveraging the New Human Capital forever changes the way managers see today's highly complex employees. Through interviews with corporate executives, overviews of available research and four stories of major corporations, the book sets out five specific strategies organizations can use to adapt to this new workforce.

Product Details

ISBN-13: 9780891062059
Publisher: Nicholas Brealey Publishing
Publication date: 10/08/2004
Edition description: New Edition
Pages: 419
Product dimensions: 6.06(w) x 9.24(h) x 1.15(d)

Table of Contents

Prefaceix
Acknowledgmentsxiii
About the Authorsxvii
Part 1The New Workforce Reality1
Whole People3
1People, the Engine of Success9
2Knowledge and Service Work23
3The Rise of the Dual-Focus Worker35
4The New Ideal Worker55
Part 2The Power of Adaptive Strategies73
The Paradox of Work75
5Choosing to Invest in People79
6Adopting a New Set of Beliefs93
7Redefining the Organizational Culture107
8Transforming Management Practices121
9Ensuring Fit: Beliefs, Culture, Practices155
Part 3Evidence of Results Achieved169
The Importance of Relational Capital172
10Human Capital Results175
11Customer Results219
12Organizational Performance Results233
Part 4Four Stories of Becoming Adaptive265
The New Leadership266
13The DuPont Story271
14The Baxter International Story289
15The SAS Story305
16The FTN Story327
Afterword349
Notes353
References365
Index389

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