Listening Skills: Do You REALLY Hear Me Now?

Listening Skills: Do You REALLY Hear Me Now?

by Customer Service Training Institute
Listening Skills: Do You REALLY Hear Me Now?

Listening Skills: Do You REALLY Hear Me Now?

by Customer Service Training Institute

Paperback

$11.95 
  • SHIP THIS ITEM
    Qualifies for Free Shipping
  • PICK UP IN STORE
    Check Availability at Nearby Stores

Related collections and offers


Overview

Today listening skills are more important than ever before. With the increased cost or products and service, mistakes or misunderstanding can waste a lot of time and resources.

In the business world, miscommunication can costs millions of dollars in lost revenue and lost time. In your personal life, miscommunication can cause problems and even damage or end relationships.

The problem is that most people never give any thought when it comes to really listening to what people say. they make basi mistakes that result in wrong decisions, misguided efforts and misunderstanding that can wind up causing big problems.

Fortunately it is easy to learn how to listening carefully and properly. Just knowing the information in this book is often all you need to make a huge difference in your comprehension and retention.

Retention is very important. After all, if you don't retain what you hear, does it really make any difference whether you heard it right in the first place? We show you easy ways to help you retain what you have learned for as long as you need it.

Listening Skills is written in an easy to follow and understand manner that requires no previous knowledge or experience. No special education is required either. If you can read the book you can learn the content. It is that simple.

Written in our popular "Self-Paced" training style, you train at your own pace using a speed and schedule that is perfect for you. This way nothing is lost and no one gets left behind. It is the perfect way to learn new styles or improve existing ones.

Product Details

ISBN-13: 9781491220849
Publisher: CreateSpace Publishing
Publication date: 07/29/2013
Series: Offce Skills Training Series
Pages: 84
Product dimensions: 6.00(w) x 8.70(h) x 0.30(d)

About the Author

The Customer Service Training Institute has been developing and marketing Customer Service and Business Training manuals and products for over 25 years.

Their experience is all aspects of Customer Service enables them to provide informative manuals and training programs that work for individuals as well as businesses of all sizes from Fortune 50 companies to sole proprietors.

Their Self-Paced training model ensures that no one gets left behind and that no information is lost. this makes the training perfect for everyone. Whether you are learning a new skill or improving a current one, their training materials are the perfect fit for you!
From the B&N Reads Blog

Customer Reviews