Pub. Date:
Loyalty Programs & Sales Forecast

Loyalty Programs & Sales Forecast

by Giancarlo Russo


Choose Expedited Shipping at checkout for delivery by Tuesday, September 28


In today's marketplace, companies - aiming at long term competitive advantage - have to abandon short-term goals, focused on transactions and characterized by impersonal relationships, to shift towards a two-way exchange model, ensuring a long-term relationship with the customer. The loyalty program is the marketing operational tool that allows supporting and enhancing the relationship with the customer. This is widely used not only in mature markets but also in developing countries and has reached a significant size in terms of distributed rewards. As a result, an adequate definition of the operational plans for procurement and rewards distribution is needed. Hence, an accurate demand forecast, avoiding stock out periods, excessive levels of safety stock and ensuring an adequate level of service to customers, is necessary.
"Loyalty Programs & Sales Forecast" illustrates sales forecasting methods, from the most common time-series forecasting models to demand forecast of loyalty initiatives related rewards , based on analogy and characterized by short life cycle products.

Related collections and offers

Product Details

ISBN-13: 9781482306729
Publisher: CreateSpace Publishing
Publication date: 03/07/2013
Pages: 106
Product dimensions: 5.50(w) x 8.50(h) x 0.22(d)

About the Author

Giancarlo Russo was born in Roma in 1975. He graduated in Statistics and Economics Science at "La Sapienza" University of Rome and for many years he's been working in forecasting within loyalty marketing.

Customer Reviews