The book highlights eight major fallacies in managing IT, and eighteen better practices. It then details how to draw up strategy, instigate navigation techniques and make sourcing decisions. Change and delivery are a major focus, as is infrastructure development. Caselets and full length case studies of organizations such as General Electric, Siemens, Colonial Mutual, Charles Schwab, Macquarie Bank, ICI, United Airlines, Norwich Union, Walgreens and Dell and have been included to show how strategies have been successfully implemented and managed.
|Publisher:||Taylor & Francis, Inc.|
|Sold by:||Barnes & Noble|
|File size:||2 MB|
About the Author
Nancy Olson is a highly experienced practitioner, who has also worked for several major consultancies, designing strategies and delivering e-business and ERP projects across sectors. She is CEO of the IT service firm Information Matters.
Andersen Professor of Information Management and E-Business at Warwick University Business School, UK. Associate Fellow at Templeton College, Oxford and holds visiting chairs at Erasmus and Melbourne Universities.
Table of ContentsStrategy, IT and the strange case of missing business value; Plotting the course: where we need to be; Baselining the enterprise; Putting the pieces together: getting IT from A to B; Dealing with the IT strategy navigation challenge; Delivering sourcing strategy for IT and eBusiness; Change and delivery (1): mobilizing the organization; Change and delivery (2): managing IT-based business innovation; Delivering business strategy: the criticality of infrastructure; Index.