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Management of EMS / Edition 1

Management of EMS / Edition 1

by Bruce E. Evans MPA; NREMT-P, Jeffrey T. Dyar NREMT-P


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Management of EMS / Edition 1

Management of EMS offers a solid resource to help readers learn how to fearlessly take on the unique challenges of EMS Management, including the strategic planning needed to create comprehensive and successful EMS Management programs.

Teaching and Learning Experience

  • Provides protocol and examples, along with real-life stories of success
  • Offers a solid resource for frontline EMS supervisors

Product Details

ISBN-13: 9780132324328
Publisher: Pearson
Publication date: 02/10/2009
Edition description: New Edition
Pages: 528
Product dimensions: 7.90(w) x 9.90(h) x 1.10(d)

About the Author

Bruce Evans is the EMS Chief at the North Las Vegas Fire Department in Las Vegas, Nevada. Mr. Evans is an NFPA Fire Instructor III and coordinates the College of Southern Nevada’s Fire Technology programs teaching various fire and EMS topics. Bruce has over 25 years experience in a variety of EMS settings. Bruce is an adjunct faculty of the National Fire Academy in the EMS, Incident Management, and Terrorism Training programs. He holds a Masters degree in Public Administration, Bachelors degree in Education, and Associates in Fire Management. Bruce is a certified faculty for the International Public Safety Leadership and Ethics training with Phi theta Kappa. Mr. Evans publishes the bi-monthly column EMS Viewpoints in Fire Chief Magazine and is on the editorial board of for the Journal of Emergency Medical Services. He is also a board member for the Cyanide Treatment Coalition.

Jeff T. Dyar, B.S. NREMT started his career as a volunteer EMS provider in a small rural town, 36 years ago. As with many idealistic and motivated young persons at the time, he was consumed and captured forever by the television show, “Emergency”. Not long after becoming an EMT he enlisted and served as a combat medic during the Vietnam war. Jeff describes himself as first a teacher and then a provider and has held positions in public, private, military, and federal capacities focusing on EMS. Known as the architect of EMS management programs at the National Fire Academy, he spent nearly twelve years in the post of Program Chair for EMS in Emmitsburg, Maryland. He also responded with FEMA to dozens of national emergencies and achieved the level of Chief of Operations at the National Interagency Operation Center in Washington, D.C. Over the years James O. Page mentored and tormented him to bring leadership and meaning to national EMS. Advocating partnerships and breaking down walls is his forte and many a student attending courses at NFA remember him saying, “What opportunity does this situation or problem offer you?” In 1999 Jeff received the James O. Page Award for contributions to advancing EMS on a national level, given by the EMS Section of the International Association of Fire Chiefs.Ironically, Jeff and his wife Val, landed back in a small rural town in Colorado, where he serves on the Board of Directors of a fire protection district providing ALS level EMS services to a 258 square mile response area.

Table of Contents

Chapter 1: Government Structure and EMS

Chapter 2: Strategic Planning for EMS

Chapter 3: Manager to Leader

Chapter 4: Injury Prevention and EMS

Chapter 5: Marketing and Customer Service

Chapter 6: Risk Management and Safety

Chapter 7: EMS Human Resources Management

Chapter 8: Management of EMS Education

Chapter 9: Financial Management

Chapter 10: Medical Practice

Chapter 11: Fleet Management

Chapter 12: Career Development and Staff Focus

Chapter 13: EMS Quality Management

Chapter 14: Incident Management

Chapter 15: Interagency Relations and Operations

Chapter 16: Data Collection and EMS Research

Chapter 17: Legal and Labor Relations

Chapter 18: EMS Management of Communication Centers

Chapter 19: EMS Special Operations


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