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Management: Leading and Collaborating in the Competitive World / Edition 10
     

Management: Leading and Collaborating in the Competitive World / Edition 10

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by Thomas Bateman
 

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ISBN-10: 0078029333

ISBN-13: 2900078029331

Pub. Date: 01/20/2012

Publisher: McGraw-Hill Education

Bateman and Snell’s Management: Leading & Collaborating in a Competitive World is a text with a fully modernized functional approach. This text is maintaining the four traditional functions of planning, organizing, leading, and controlling, while modernizing and re-visioning the concepts as delivering strategic value, building a dynamic organization,

Overview

Bateman and Snell’s Management: Leading & Collaborating in a Competitive World is a text with a fully modernized functional approach. This text is maintaining the four traditional functions of planning, organizing, leading, and controlling, while modernizing and re-visioning the concepts as delivering strategic value, building a dynamic organization, mobilizing people, and learning and changing.

Bateman/Snell’ results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation, service and sustainability. These six performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the “bottom line” with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.

Product Details

ISBN-13:
2900078029331
Publisher:
McGraw-Hill Education
Publication date:
01/20/2012
Edition description:
NE
Pages:
784

Table of Contents

PART ONE

Foundations of Management

Chapter 1: Managing and Performing

Chapter 2: The External and Internal Environments

Chapter 3: Managerial Decision Making

PART TWO

Planning: Delivering Strategic Value

Chapter 4: Planning and Strategic Management

Chapter 5: Ethics and Corporate Responsibility

Chapter 6: International Management

Chapter 7: Entrepreneurship

PART THREE

Organizing: Building a Dynamic Organization

Chapter 8: Organization Structure

Chapter 9: Organizational Agility

Chapter 10: Human Resources Management

Chapter 11: Managing the Diverse Workforce

PART FOUR

Leading: Mobilizing People

Chapter 12: Leadership

Chapter 13: Motivating for Performance

Chapter 14: Teamwork

Chapter 15: Communicating

PART FIVE

Controlling: Learning and Changing

Chapter 16: Managerial Control

Chapter 17: Managing Technology and Innovation

Chapter 18: Creating and Leading Change

Glossary

Notes

Photo Credits

Indexes

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Management 3 out of 5 based on 0 ratings. 4 reviews.
DianeCDC More than 1 year ago
I rented this textbook through Barnes and Noble dot com....it took 9 days to get to me, so the usually ships in 24 hours most certainly did not apply here. I specifically and thoroughly researched my options and most definitely am in need of the internet access code that comes with this book. The specific description from the slug of a place that supplied this rental to Barnes and Noble said that it did include this code. Barnes and Nobles description even includes the code. But when the book arrived...no code. I just spoke with Pamela in customer service and she told me I would have to return what I have, re-enter a new order--but she could not guarantee that the new order would even have a code either. The class started last week and I can not be without a book or without the code for that period of time. I am extremely discouraged and disappointed with the service and lack of accountability for this product. Oh yeah, and I am a long time member of Barnes and Noble. Very, very sad. What a disgrace.
Anonymous More than 1 year ago
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Anonymous More than 1 year ago
Excellent customer service!!!!! Very quick reply time!!!I had to cancel my order so i emailed the seller ..i got a very quick respond which helped me a lot and there was no problems at all.But i was informed though that if the order had been sent out there wouldnt have been anything they could do, but with such quick respond time. i had nothing to worry about.