Pub. Date:
McGraw-Hill Companies,Inc.
Managerial Communication: Strategies and Applications / Edition 3

Managerial Communication: Strategies and Applications / Edition 3

by Geraldine Hynes


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Managerial Communication, 3/e by Hynes focuses on skills and strategies that managers need in today’s workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies. The overriding principle for the revision was to preserve the book’s key strengths while bringing it in line with the early twenty-first century workplace. The chapters have been streamlined and condensed to meet the needs of a busy contemporary manager and content was added to reflect current business practices.

Product Details

ISBN-13: 9780072829150
Publisher: McGraw-Hill Companies,Inc.
Publication date: 07/09/2004
Pages: 360
Product dimensions: 7.00(w) x 9.00(h) x 0.85(d)

Table of Contents

Part 1 � Managing in Contemporary OrganizationsChapter 1 � The Role of Communication in Contemporary Organizations Chapter 2 � The Managerial Communication Process Chapter 3 � Technologically Mediated Communication Part 2 � Managerial Writing Strategies Chapter 4 � Contemporary Managerial Writing Chapter 5 � Routine Messages Chapter 6 � Management Reports and Proposals Part 3 � Strategies for Understanding Messages Chapter 7 � Managerial Listening Chapter 8 � Nonverbal Communication Chapter 9 � Intercultural Communication Part 4 � Interpersonal Communication Strategies Chapter 10 � Conflict Management Chapter 11 � Managerial Negotiation Chapter 12 � Interviews Part 5 � Group Communication Strategies Chapter 13 � Managing Meetings and Teams Chapter 14 � Making Formal Presentations

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