Manager's Pocketbook

Manager's Pocketbook

Paperback

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Product Details

ISBN-13: 9781903776483
Publisher: Management Pocketbooks
Publication date: 12/28/2006
Pages: 96
Product dimensions: 5.91(w) x 4.33(h) x (d)

Read an Excerpt

CHAPTER ONE

THE MANAGER'S ROLE

MANAGEMENT

DEFINITION

Leading a Team to achieve planned objectives

MANAGEMENT

DEFINITION

The word 'management' comes from the French 'manège' (Italian 'maneggio') which means dressage exercises to train horses in obedience and deportment!

MANAGEMENT TASKS

This pocketbook deals with five kinds of tasks which are generic to all management (i.e. team leading) jobs.

PLANNING: Mission/Strategy planning

Objective setting

ORGANISING: Organising time

Organising work

Decision-making

LEADING: Setting direction

Aligning the team

Motivating and inspiring

CONTROLLING: Correcting errors

Disciplining

Appraising

ACHIEVING: Putting it all together and getting the right things done

TRANSITION: SPECIALIST TO MANAGER

GOLDEN RULES

The newly-appointed manager

  • Re-negotiate previous on-the-job relationships (colleagues, mates, old bosses)
  • Don't pass the buck--be loyal to your new boss
  • Face the music--you are now the conductor!

TRANSITION: SPECIALIST TO MANAGER

GOLDEN RULES

The newly-appointed manager's boss

  • Communicate the promotion and all it's consequences to all the team members
  • Delegate--don't abdicate!
  • Be sensitive to the new manager's role conflict

ROLE CONFLICT

Take a few minutes to consider the different roles you play at home (eg: spouse, parent, friend) and at work (boss, employee, manager). Sometimes these roles will require different and conflicting qualities from you (e.g. patient listener or tough decision-maker). What canyou do to minimise this conflict?

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