Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably

Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably


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Ready to take your business to the next level? Find out everything you need to know about conflict resolution in the workplace with this practical guide.

Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation amicably, and disagreement can even lead to new ideas and innovation if it is channelled well.

In 50 minutes you will be able to:
• Develop your assertiveness and make sure that your needs are respected
• Defuse tensions between colleagues before the situation deteriorates
• Channel conflict constructively to generate new ideas and solutions to problems

The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning. 

Product Details

ISBN-13: 9782806269881
Publication date: 08/11/2017
Series: Coaching , #15
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 34
File size: 2 MB

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