Pub. Date:
Crisp Publications, Inc.
Managing Employee Performance Problems / Edition 1

Managing Employee Performance Problems / Edition 1


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Product Details

ISBN-13: 9781560524281
Publisher: Crisp Publications, Inc.
Publication date: 10/28/1997
Series: Professional Series
Edition description: New Edition
Pages: 160
Product dimensions: 7.39(w) x 9.26(h) x 0.44(d)

Table of Contents

Part 1: Responsibilities Chapter 1 Managing Employees Today Conflict - An Opportunity for Growth Carrying Out Decisions Legally and Fairly Chapter 2 Rights & Responsibilities in Managing Employee Job Performance: The Real Ball Game Resolving Workplace Conflict Adjusting Supervisory Style Corrective Actions Chapter 3 Rights & Responsibilities of Employees How to Complain Effectively An Employee's Privacy Rights Chapter 4 Improving Quality of the Workforce Qualities of Successful Applicants Training Your Employees for New Opportunities Necessary Procedures for Discipline Part 2: Problems on the Job Chapter 5 Managing Performance Problems on the Job Common Concerns: Fact Sheets on General Performance Issues Part 3: Modifying Performance Chapter 6 Communicating Effectively with Employees Goal Setting Chapter 7 When It Doesn't Work Out The Necessity for a Formal Discipline Process The Manner of Termination Making a U-Turn Chapter 8 Maintaining Equilibrium A Perspective on the Manager's Job A Balanced Working Relationship The Payoff APPENDIX: Department Manager Job Description

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