Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities

Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities

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Product Details

ISBN-13: 9781878289957
Publisher: IGI-Global
Publication date: 01/28/2001
Pages: 232
Product dimensions: 7.04(w) x 10.04(h) x 0.53(d)

Table of Contents

Prefacei
Chapter 1Organizational Intranets: Cultivating Information Technology For the People By the People1
Chapter 2Service Quality in the Virtual World: The Case of Extranets21
Chapter 3Web-based Instruction in Organizations: Impact, Advantages and Disadvantages35
Chapter 4Effect of Hypertext and Animation on Learning50
Chapter 5Managing Value-Creation in the Digital Economy: Information Types and E-Business Models62
Chapter 6Building an Infrastructure to Manage Electronic Services71
Chapter 7Macroeconomic Implications of Virtual Shopping: A Theoretical Approach104
Chapter 8M-Commerce: Mobile Electronic Commerce127
Chapter 9ERP + E-Business = A New Vision of Enterprise System147
Chapter 10Security: The Snake in the E-Commerce Garden165
Chapter 11Managing Web Site Performance and Reliability187
Chapter 12From Web Log to Data Warehouse: An Evolving Example203
About the Authors217
Index222

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