Managing the Change: Software Configuration and Change Management: Software Best Practice 2

by Michael Haug (Editor), Eric W. Olsen (Editor), Gonzalo Cuevas (Editor), Santiago Rementeria (Editor)

Overview

C. Amting Directorate General Information Society, European Commission, Brussels th Under the 4 Framework of European Research, the European Systems and Soft­ ware Initiative (ESSI) was part of the ESPRIT Programme. This initiative funded more than 470 projects in the area of software and system process improvements. The majority of these projects were process improvement experiments carrying out and taking up new development processes, methods and technology within the software development process of a company. In addition, nodes (centres of exper­ tise), European networks (organisations managing local activities), training and dissemination actions complemented the process improvement experiments. ESSI aimed at improving the software development capabilities of European enterprises. It focused on best practice and helped European companies to develop world class skills and associated technologies to build the increasingly complex and varied systems needed to compete in the marketplace. The dissemination activities were designed to build a forum, at European level, to exchange information and knowledge gained within process improvement ex­ periments. Their major objective was to spread the message and the results of experiments to a wider audience, through a variety ofdifferent channels. The European Experience Exchange (tUR~X) project has been one of these dis­ semination activities within the European Systems and Software Initiative.~UR~X has collected the results of practitioner reports from numerous workshops in Europe and presents, in this series of books, the results of Best Practice achieve­ ments in European Companies over the last few years.

Product Details

ISBN-13:	9783540417859
Publisher:	Springer Berlin Heidelberg
Publication date:	11/28/2001
Series:	ESSI Practitioners' Reports , #2
Edition description:	2001
Pages:	280
Product dimensions:	6.10(w) x 9.25(h) x 0.02(d)

Table of Contents

I SPI, ESSI, EUREX.- 1 Software Process Improvement.- 1.1 Introduction.- 1.2 Objectives — Scope of the Initiative.- 1.3 Strategy.- 1.4 Target Audience.- 1.5 Dimensions of Software Best Practice.- 1.6 European Dimension.- 1.7 Types of Projects.- 1.7.1 Stand Alone Assessments.- 1.7.2 Process Improvement Experiments (PIEs).- 1.7.3 Application Experiments.- 1.7.4 Dissemination Actions.- 1.7.5 Experience/User Networks.- 1.7.6 Training Actions.- 1.7.7 ESSI PIE Nodes (ESPINODEs).- 1.7.8 Software Best Practice Networks (ESBNETs).- 2 The EUREX Project.- 2.1 Target Audience and Motivation.- 2.2 Objectives and Approach.- 2.3 Partners.- 2.4 Related Dissemination and Training Actions.- 2.4.1 Software Improvement Case Studies Initiative (SISSI).- 2.4.2 ESPITI.- 3 The EUREX Taxonomy.- 3.1 Analysis and Assessment of PIEs.- 3.2 Classification into Problem Domains.- 3.2.1 First Regional Classification.- 3.2.2 Result of First Regional Classification.- 3.2.3 Consolidation and Iteration.- 3.2.4 Update of Regional Classification.- 3.2.5 Mapping of Attributes.- 3.2.6 Review of Classification and Mapping into Subject Domains.- 3.2.7 Subject Domains Chosen.- 3.2.8 Unclassified PIEs.- 3.3 Configuration Management, Change Management.- II Managing the Change: Configuration Management, Change Management.- 4 Perspectives.- 4.1 Domain Overview.- 4.1.1 Risks and Benefits.- 4.1.2 Process Input, Output and Activities.- 4.1.3 Process Management.- 4.1.4 Software Configuration Management Plan.- 4.2 SCM in the View of Different Experts.- 4.2.1 Software Configuration Management State of the Art.- 4.2.2 How Do We Implement the Theory of CM in Practice.- 4.2.3 Impact of Configuration Management.- 4.2.4 The Role of Control Boards in Configuration Management.- 5 Resources for Practitioners.- 5.1 Methods and Tools.- 5.1.1 Commercial CM Systems.- 5.1.2 Public Domain or Free CM Systems.- 5.2 Books.- 5.3 Organisations.- 5.4 Important Conferences.- 5.5 Web Sites.- 6 Experience Reports.- 6.1 Applying GQM to Assess CM Practice.- 6.1.1 Background.- 6.1.2 Improving Service Quality Through New CM.- 6.1.3 Work Performed.- 6.1.4 Results and Analysis.- 6.1.5 Lessons Learned.- 6.1.6 Future Actions.- 6.2 Introduction of a Configuration Management.- 6.2.1 Background.- 6.2.2 Response to Change Requests.- 6.2.3 The Approach Taken.- 6.2.4 The Initial Scenario.- 6.2.5 Work Performed.- 6.2.6 Results and Analysis.- 6.2.7 Lessons Learned.- 6.2.8 Future Plans.- 6.3 Implementing Configuration Management in Small Enterprises.- 6.3.1 Background.- 6.3.2 The Approach Taken.- 6.3.3 The Sysdeco GIS Product.- 6.3.4 Work Performed.- 6.3.5 Results and Analysis.- 6.3.6 Lessons Learned.- 6.3.7 Future Plans.- 6.4 Introduction of Configuration Management.- 6.4.1 Background.- 6.4.2 Response to Change Request.- 6.4.3 The Approach Taken.- 6.4.4 The DATASIM Product.- 6.4.5 Implementation.- 6.4.6 Project Results.- 6.4.7 Lessons Learned.- 6.4.8 Future Plans.- 6.5 Electronic Document System.- 6.5.1 Background.- 6.5.2 Improved Evaluation.- 6.5.3 Operating Efficiency.- 6.5.4 Work Performed.- 6.5.5 Results Achieved.- 6.5.6 Lessons Learned.- 6.6 Configuration and Change Management.- 6.6.1 Background.- 6.6.2 Outsourcing Services for the Financial Market.- 6.6.3 Improving Product and Service Through CM.- 6.6.4 Work Performed.- 6.6.5 Results and Analysis.- 6.6.6 Lessons Learned.- 6.6.7 Future Actions.- 6.7 Build-up a Centralised Software Quality Management function.- 6.7.1 Background.- 6.7.2 Improving the Software Quality System.- 6.7.3 Work Performed.- 6.7.4 Results and Analysis.- 6.7.5 Lessons Learned.- 6.7.6 Future Actions.- 6.8 Enhanced Version Integrity.- 6.8.1 Background and Work Done.- 6.8.2 Resulting Scenario.- 6.8.3 Lessons Learned.- 6.8.4 Future Work.- 7 Lessons from the EUREX Workshops.- 7.1 Bilbao Workshop.- 7.1.1 Expert Presentation.- 7.1.2 Alcatel Presentation.- 7.1.3 Conclusions of the Working Groups.- 7.1.4 General Conclusions.- 7.1.5 Lessons learned.- 7.2 Milan Workshop.- 7.2.1 Measurable Improvement of Development, Deployment and Operation.- 7.2.2 Scout Software Configuration Usable Techniques.- 7.2.3 Automated Corrective and Evolutionary Maintenance for Database Intensive Application Products.- 7.2.4 Summary of the Final Discussion.- 7.2.5 Workshop Findings and Lessons Learned.- 7.3 Karlsruhe Workshop.- 7.3.1 Domain Covered.- 7.3.2 PIE Presentation.- 7.3.3 Q&A Highlights.- 7.3.4 Moderated Discussion.- 7.3.5 Open Discussion Highlights.- 7.3.6 Workshop Findings and Lessons Learned.- 7.4 Workshops Summary.- 8 Significant Results.- The IEEE Software Configuration Management Standard.- Configuration Identification.- Configuration Control Change.- Status Report Generation.- Configuration Audit.- The Configuration Management Plan.- III Process Improvement Experiments.- 9 Table of PIEs.- 10 Summaries of PIE Reports.- 10.1 AERDIS 10965.- 10.2 AIM 21766.- 10.3 APPLY 21511.- 10.4 ARRIBA 23955.- 10.5 AUTO-DOC 21820.- 10.6 AUTOMA 10564.- 10.7 CEMP 10358.- 10.8 CMEX 21568.- 10.9 CMOS 23661.- 10.10 COMANCHE 24051.- 10.11 COMMITS 21830.- 10.12 CONFITEST 24362.- 10.13 CONFMANAG 23891.- 10.14 CREDIT 23697.- 10.15 CUSTOMIZE 23670.- 10.16 DIGIDOC 21593.- 10.17 DSP-ACTION 23696.- 10.18 EASIER 10542.- 10.19 ESTREMA 23724.- 10.20 EURO2000 23794.- 10.21 EXCUSES 21532.- 10.22 FAME 10760.- 10.23 FOCUS 10603.- 10.24 GEARS 24189.- 10.25 HEMATITES 21741.- 10.26 HOSPUR 24181.- 10.27 ICONMAN 21379.- 10.28 IECS 23760.- 10.29 IMPACT 21628.- 10.30 IMPACTS2 24078.- 10.31 IMPOSE 23780.- 10.32 IMPROVE-CM 21433.- 10.33 INCOME 21733.- 10.34 ISOTOPO 21603.- 10.35 ISUC 21358.- 10.36 LANHOBEK 24155.- 10.37 LARGECM 21473.- 10.38 MARITA 10549.- 10.39 MAUSE 10560.- 10.40 MAZ PIE 21411.- 10.41 MIDAS 21244.- 10.42 MOODISC 21416.- 10.43 MPCM 24196.- 10.44 MSI-QBP 21547.- 10.45 OSEF 10913.- 10.46 PCS 24065.- 10.47 PET 10438.- 10.48 PITA 21531.- 10.49 PRIDE 21167.- 10.50 PROCOM 21231.- 10.51 PROMISED 24149.- 10.52 QARI 23845.- 10.53 Q-PRIME 21630.- 10.54 RECAP 10497.- 10.55 REJOICE 23893.- 10.56 REQUITE 10714.- 10.57 RMATN 24257.- 10.58 SCOUT 23673.- 10.59 SECU-DES 10937.- 10.60 SIMTEST 10824.- 10.61 SMETOSQA 10218.- 10.62 SO.C.CO.MA 21269.- 10.63 SPECS 23875.- 10.64 SPIE 10344.- 10.65 SPIP 23750.- 10.66 SPIRIT 21799.- 10.67 TESOS 21681.- 10.68 TESTART 23683.- 10.69 TOPSPIN 24091.- 10.70 TPM 21336.- 10.71 TRUST 23754.- 10.72 UFOSEP 21434.- 10.73 VERDEST 21712.- 10.74 VIGOROUS 23971.- 273.