Managing to Manage: The Essential Guide to People Management

Managing to Manage: The Essential Guide to People Management

by Derek Torrington


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Product Details

ISBN-13: 9780749466749
Publisher: Kogan Page, Ltd.
Publication date: 04/03/2013
Pages: 218
Product dimensions: 5.40(w) x 8.40(h) x 0.60(d)

About the Author

Derek Torrington has been a personnel manager in an engineering company and later Dean of Management Studies in a major university as well as Professor of Human Resource Management and currently Emeritus Professor of Management. He is the author of 51 HR and management titles, including the bestselling Human Resource Management, now in its 8th edition.

Table of Contents


Introduction: Managing to Manage

Part One: What managing is all about

01 Being a manager: the role, what you do and how you do it
The management job

02 Being part of a business: you are not alone
The organizational context
The economic context
The political context
The social context
The international context
The bottom line
The manager is not alone

03 How businesses work: strategy, policy, procedures and targets
Problems with procedures, and some solutions
Targets, objectives etc

04 Organization structure: the whole thing, your bit of it and you
Organizational fundamentals
Centralization and decentralization
The organization of individual departments

05 Organization: the culture you work in
Corporate culture
Understanding organizational culture
Developing organizational culture

06 Communication: understanding and being understood
The telecommunications analogy
Methods of communication
Barriers to communication

07 Selecting team members
The employment contract
Attracting team members
The selection interview

08 Discipline and grievance: sorting things out when they go wrong
What do we mean by discipline?
What do we mean by grievance?
Are discipline and grievance procedures equitable?

09 Training: how people learn and how to teach them
Learning in groups
Leading and other group roles
Coaching and continuous learning

10 Performance: getting the right results from the people you work with

Part Two: How to…

11 How to analyse your management job

12 How to develop your network
Developing a network
Building the network

13 How to organize your department
Checklist for thinking about the organization of a department

14 How to cope with committees
Conduct of the meeting itself
The rank and file member of the committee

15 How to make a presentation
The material

16 How to write a report

17 How to conduct a disciplinary interview
The nature of disciplinary interviewing

18 How to conduct a selection interview
The interview itself
After the interview

19 How to do performance appraisal
The appraisal interview style
The appraisal interview sequence
Interview structure
Making appraisal work

Appendix: Key concepts

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